Sheraton Arlington Hotel
1500 Convention Center Dr Dr, Arlington, TX, 76011
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Amenities
Type
Hotel
Location
Next to Arlington Convention Center & AT&T Stadium. 1500 Convention Center Dr Dr 76011 (1500 Convention Center Dr)
AAA Benefit
Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!
Pool
outdoor
Dining & Entertainment
2 restaurants, full bar
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet, safes
Sports & Recreation
hot tub, exercise room
Guest Services
valet and coin laundry, room service
AAA Diamond Program
Comprehensive amenities, style and comfort level.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Diamond Inspector Notes
All rooms have comfortable seating for two and generous work space. The lobby/bar area has multiple spots to plug up; the large pool means all swimmers can have a little piece for themselves. Although it is very close to major sports venues, transportation to stadium functions and games is not provided. Smoke free premises. 311 units. 19 stories, interior corridors. Accessibility (Call).
AAA Verified Reviews (2)
Reservation was booked through AAA in July of 2022. Received a confirmation and reservation number for December 10-12 stay. PREPAID!! Flight into DFW was delayed due to weather so I smartly called the front desk around 7pm to make them aware we would be late and was told "no problem, we'll note that in the system for you". Arrived at the hotel at approximately 1am after a four hour flight delay and was told "we are trying to find you a place to stay but it won't be here because we have no rooms left." I was beyond furious. No rooms could be found at any other hotels nearby, started to think about how my family was going to be sleeping in the car with no available bathroom or shower. Rain was pouring outside and it was pitch black. After about 30 minutes of heated exchange we were told that a room is available for us. Recommend showcasing the hotel on Modern Marvels to demonstrate how an additional room was built into the hotel within 30 minutes for us. If I prepaid for a room, it should be available to me regardless of what time I show up. Nobody bothered to call me if they needed the room to verify I was still showing up. The hotel took my money but was trying to get a room at another hotel. Finally going to sleep at 2am the linens felt like cardboard. I will never utilize this hotel chain again or recommend them to anyone.
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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