“Word of mouth” is still the best source for finding a trusted auto repair shop. It’s also a good idea to visit a shop’s website to learn more about who they are and the services offered.
Since certifications are not required for automotive technicians, those that have them demonstrate a higher level of skill and professionalism.
Use a repair shop that is affiliated with or certified by well-known and trusted automotive industry organizations. The most professional facilities will make the effort to meet requirements of an outside organization.
Make note of the warranty length as well. The longer the warranty, the more confidence the shop has in its quality of work and parts used in the repair.
When a repair shop has your vehicle history on hand, this can help keep long-term expenses to a minimum.
A reliable facility will likely be a member of groups such as the Better Business Bureau or the Chamber of Commerce.
Shops that provide transportation for their customers shows a commitment to customer satisfaction.