How Do You Choose The Right Auto Repair Shop

AAA Auto Repair Article
By AAA Automotive
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This facility is AAA owned and operated.
This is a AAA Approved Auto Repair facility; however, it is not owned and operated by AAA.*
This facility offers priority battery health diagnostic services to AAA members and if necessary, install a new AAA battery with 72 month pro-rated warranty including 3-year free replacement at exclusive member pricing.
A NAPA AAA Approved Auto Repair Facility*
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*The certification mark, as used by authorized persons, certifies that such persons have met the certifier's standards as to quality of customer service, facility appearance, staff qualifications and training, community reputation, scope of service and repairs and insurance.

Ask your friends and family.

“Word of mouth” is still the best source for finding a trusted auto repair shop. It’s also a good idea to visit a shop’s website to learn more about who they are and the services offered.

Check for autotech certifications.

Since certifications are not required for automotive technicians, those that have them demonstrate a higher level of skill and professionalism.

Look for shop affiliations.

Use a repair shop that is affiliated with or certified by well-known and trusted automotive industry organizations. The most professional facilities will make the effort to meet requirements of an outside organization.

Make sure a written warranty is offered on all parts and labor.

Make note of the warranty length as well. The longer the warranty, the more confidence the shop has in its quality of work and parts used in the repair.

Work with a facility that keeps vehicle records.

When a repair shop has your vehicle history on hand, this can help keep long-term expenses to a minimum.

Verify with local agencies.

A reliable facility will likely be a member of groups such as the Better Business Bureau or the Chamber of Commerce.

Make sure the facility offers transportation.

Shops that provide transportation for their customers shows a commitment to customer satisfaction.

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