Travel Advisory: We do not recommend travel to the state of Guerrero due to the U.S. Department of State’s “Do Not Travel” warning. The acute level of crime and violence in this area prohibits AAA inspections.
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Acapulco, GR

Shopping in Acapulco Artesanías Finas de Acapulco , more commonly known as AFA-ACA, is a one-stop department store where you'll find carved wooden masks, folk art, jewelry, furniture, onyx chessboards, pottery, luggage and other items. Quality varies, from cheap mass-produced souvenirs to fine craftsmanship. It's just off Boulevard Costera Miguel Alemán at Avenida Horatio Nelson (near the Baby'O disco).

One of Acapulco's nicest malls is La Isla Shopping Village Acapulco , on Boulevard de las Naciones in the vicinity of Puerto Marques. It has more than 150 shops and boutiques (Lacoste, Tommy Hilfiger, Quiksilver), plus Liverpool, a high-end Mexican department store. You'll also find local restaurants, a cinema multiplex and a turtle pool. For a fee you can go for a gondola ride that glides along a man-made waterway. Everything is laid out along a canal in a landscaped setting of fountains and outdoor cafés, and if it looks like the mall of the same name in Cancún, there's a reason: They share the same developer.

Another snazzy mall is Galerías Diana , on the inland side of the Boulevard Costera Miguel Alemán just west of the Diana traffic circle (across from the Hotel Emporio Acapulco). Several levels of shops and boutiques surround a vaulted atrium. The movie multiplex Cinépolis offers bar service and leather lounge chairs outside the individual theaters. There's also a video arcade for kids, slot machines, a sports bar and, if you're suffering from a lack of lattes during your vacation, there's a Starbucks outlet on the main floor of the atrium.

La Gran Plaza , on Costera Miguel Alemán opposite the Ritz Acapulco Hotel, has six different “plazas” spread out on two levels. Retailers range from Fábricas de Francia, a top-of-the-line clothing and housewares store, fashion boutiques and jewelry stores to craft shops run by Huichol Indians. There are also drugstores, currency exchange offices, travel agencies and other businesses. The mall has plenty of ATMs as well. There's a nice food court and a game-oriented playground for kids.

Most hotels have their own specialty shops; the plush shopping arcade at the Princess Mundo Imperial is worth stopping by during your trip, if just to ogle the merchandise.

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Travel Advisory: We do not recommend travel to the state of Guerrero due to the U.S. Department of State’s “Do Not Travel” warning. The acute level of crime and violence in this area prohibits AAA inspections.

Acapulco, GR

Top AAA Diamond Hotels

AAA’s in-person hotel evaluations are unscheduled to ensure the inspector has an experience similar to that of members. To pass inspection, all hotels must meet the same rigorous standards for cleanliness, comfort and hospitality. These hotels receive a AAA Diamond designation that tells members what type of experience to expect.

Fiesta Americana Villas Acapulco

Ave Costera Miguel Alemán 97. Acapulco, GR 39690

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HS Hotsson Smart Acapulco

Ave Costera Miguel Alemán 1803. Acapulco, GR 39670

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Hotel Las Brisas Acapulco

Carr Escenica No. 5255. Acapulco, GR 39867

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Hotel Emporio Acapulco

Ave Costera Miguel Alemán No. 121. Acapulco, GR 39670

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Travel Information

City Population



13 meters (43 feet)

Police (emergency)

Dial 911 and ask to be connected to an English-speaking operator.

Police Assistance

English-speaking “tourist police” outfitted in white and light blue uniforms patrol streets in tourist areas and can provide assistance to visitors. Phone (744) 485-0490.


(provides assistance in locating vehicles or missing persons, or to those in need of public services): (744) 481-1100. The office is at Boulevard Costera Miguel Alemán #3221.


Hospital Privado Magallanes, Calle Wilfrido Massieu Perez #2, (744) 485-6544; IMSS (Mexican Social Security Hospital), downtown at Av. Cuauhtémoc #95, (744) 469-0270; Red Cross (Cruz Roja), Calle Andrea Dorian #1 (off Boulevard Costera Miguel Alemán), (744) 481-3385. Many hotels have an in-house doctor or a contact physician on 24-hour call.

Local Phone Calls

Public phones take prepaid Ladatel/Telmex phone cards, which can be purchased at any convenience store. The smallest card value is 30 pesos; local calls cost only a couple of pesos, depending on the time the call is made. Insert the card chip side up and then dial your call; an LED display shows the remaining value of the card after the call is finished.


Sanborns, a Mexican restaurant chain, has English-language books and periodicals. There are locations at Boulevard Costera Miguel Alemán #3111 (several blocks south of the El Rollo Acapulco water park), Boulevard Costera Miguel Alemán #1260 (in the vicinity of Playa Calinda) and at Boulevard Costera Miguel Alemán #209 in old downtown Acapulco.

Visitor Information

Boulevard Miguel Alemán #4455 Acapulco, GR . Phone:(744)484-4416

Currency Exchange

Most banks along the Costera, both in the downtown area and the hotel zone, are open Mon.-Fri. 9-5 (some also Sat. 10-2). Casas de cambio (currency exchange houses) line the Costera in the vicinity of the big hotels; these are open daily and often until 8 p.m. ATMs are plentiful and accept international credit cards; withdrawals are in pesos.

Staying Safe

In recent years Acapulco has experienced high-profile incidents of drug cartel-related violence, some of which have occurred in or near tourist areas. If you leave your hotel, stick to areas frequented by visitors (the beaches and tourist-oriented businesses along Boulevard Costera Miguel Alemán). The old downtown area is also safe during daylight hours. Tourists often are targeted for petty theft; stay alert if you happen to be in a crowded public place, like a market. Never carry large sums of money or personal valuables and always keep your hotel room key card with you, preferably in a hidden pocket or other safe place.

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