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Hotel

Best Western Executive Hotel of New Haven - West Haven

490 Saw Mill Rd, West Haven, CT, 06516

3.3AAA Reviews
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HOTEL RATES STARTING FROM

$198

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap Accessible
  • Type

    Hotel

  • Location

    490 Saw Mill Rd 06516

  • AAA Benefit

    Save 5% or more when booking AAA/CAA rates plus earn bonus points with the AAA Preferred™ BWR Program

  • Pool

    heated indoor

  • Room Amenities

    refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.6
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.4
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.5
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Rooms are spacious with comfortable beds that are triple-sheeted. Ask for a top-floor room to minimize the level of sound from the highway. Smoke free premises. 102 units. 7 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (6)

3.3Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/14/2023
Room Good
Staff Good
Public Spaces Average
Cleanliness Excellent
Location Good

During my overnight stay I was awaken by doors slamming from outside my room. 1:20 AM to be exact and the smell of fumes! When I got up I noticed a SUV parked outside of my room and it was left running. Also, noticed the exhaust was directly in front of the air conditioner and cause it to mix with the fresh air outside being pulled into the room? At this point I shut off the air conditioner and went back to sleep. Other than this incident everything was good with my stay!

Reviewed by Trusted Customer on 10/11/2023
Room Poor
Staff Average
Public Spaces Poor
Cleanliness Poor
Location Poor
Reviewed by Trusted Customer on 8/2/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Excellent

Great location. Clean room. Nice pool and breakfast. Had to move our room because the first one smelled like cigarettes.

1
AAA Response
8/5/2023

Hi, We are happy to see you had a pleasant stay. Thank you for sharing insights regarding the location, room, and pool. Best, Chuck

Reviewed by Trusted Customer on 4/26/2023
Room Good
Staff Poor
Public Spaces Average
Cleanliness Good
Location Average
1
AAA Response
4/26/2023

Hello, Thank you for rating your stay. Best, Chuck

Reviewed by Jessica Newell on 11/22/2022
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Good

This hotel was very clean and the beds were very comfortable. Everything we needed was there in the room as well. My family and I stayed in a double queen bed room. No complaints.

1
AAA Response
11/23/2022

Hello, We are glad to hear you had a pleasant experience! As a member service organization your feedback is valuable to us and we appreciate your sharing your review. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 10/19/2022
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent

I was visiting my son @ Yale during parents weekend and really just wanted a clean and safe hotel to stay. Thank goodness this fit the bill. It's only 10-15 minutes from Yale (depending on traffic) and turned out to be a very nice experience. Staff were nice and I was so grateful that my day of check in they were able to accommodate an early check in of 7am rather than the standard 2pm (fee of $50 - but well worth it). This is also one of very few hotels in this price range that offer a full breakfast each day - not just cereal and danish - but a hot meal. It is also conveniently located across from a Walmart, McDonalds, & huge 7-Eleven c store. I will definitely book this hotel in the future. It was a pleasant surprise and I appreciate the reasonable rate considering all hotels in the area were booked and the rates doubled during this time.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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