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Hotel

Circus Circus Hotel & Casino-Reno

500 N Sierra St, Reno, NV, 89503

3.4AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessFitness CenterHandicap AccessibleBusiness Center
  • Type

    Casino Hotel

  • Location

    500 N Sierra St 89503

  • Parking

    on-site and valet

  • Dining & Entertainment

    5 restaurants, full bar, entertainment

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet (fee)

  • Sports & Recreation

    game room, exercise room

  • Guest Services

    valet laundry, airport transportation, room service

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.7
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.5
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Guests of this hotel, in the heart of town, enjoy a full-service casino, multiple dining choices, a large arcade and carnival-style midway games. Check-in is at the North Tower. 1571 units. 2-25 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (7)

3.4Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 11/28/2023
Room Bad
Staff Bad
Public Spaces Poor
Cleanliness Bad
Location Good

I was double charged the resort fees and had no option but to pay them or lose the pre-paid hotel room cost. All restaraunts in the hotel were closed until Saturday. The rooms were dirty, the heat didn't work and the wallpaper was literally falling off the walls.

1
AAA Response
11/29/2023

Hello, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory, and that you were charged excessive resort fees. If you want to email us at: aaatravel@aaaoregon.com with a copy of the hotel bill, I am happy to forward the information to the AAA online customer service department to see if we can get the overcharge reversed. Regards, David at AAA Travel

Reviewed by Tracy Rucka on 11/2/2023
Room Poor
Staff Poor
Public Spaces Average
Cleanliness Good
Location Average
Reviewed by Trusted Customer on 4/25/2023
Room Good
Staff Good
Public Spaces Excellent
Cleanliness Good
Location Good
1
AAA Response
4/25/2023

Thank you for your 5-star review!

Reviewed by Kevin Robbins on 4/12/2023
Room Average
Staff Good
Public Spaces Good
Cleanliness Average
Location Good
1
AAA Response
4/12/2023

Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights with us. Regards, David at AAA Travel

Reviewed by Trusted Customer on 3/8/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good
Reviewed by Riley Bunnell on 1/18/2023
Room Poor
Staff Average
Public Spaces Average
Cleanliness Poor
Location Average

Rented 5 separate rooms and everyone had issues with showers backing up and filling tub. Wallpaper pealing off walls. No fan in bathrooms and shower head is fixed and way to tall even for someone that’s 6 foot. The sky tower is a good walk from the main casino. Would recommend staying at silver legacy for the extra couple bucks per night.

1
AAA Response
1/25/2023

We're sorry to hear that this hotel fell short of expectations, Riley. Thank you for taking the time to share your experience.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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