Comfort Inn & Suites Virginia Beach/Norfolk
5808 Burton Station Rd, Virginia Beach, VA, 23455
5808 Burton Station Rd 23455
Dining & Entertainment
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet
Sports & Recreation
coin laundry, airport transportation
check-in 4 pm
AAA Diamond Program
Comprehensive amenities, style and comfort level.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Diamond Inspector Notes
Nestled on a "secret route" to the airport, this hotel offers large guest rooms decorated in a traditional style and a cozy hearth lobby. Smoke free premises. 67 units. 5 stories, interior corridors. Accessibility (Call).
AAA Verified Reviews (2)
Wasn't the cleanest, the ac in my room did not work properly as it could not be adjusted and appeared broken. The shower was also broken because the metal piece would not stay up and was rather loose. The pool wasn't very clean,noticeable stains in the pool. I saw what I believe to be bed bugs on one of the pillows. Sheets weren't very clean there were black specs and particles under the comforter & on the sheets. Customer service was decent and rather noteworthy. I dislike the fact that the AAA website did not list tourism tax, quoting me several dollars less than what I actually paid. The hotel held a one day's total + tax the day prior to my arrivals then charged me the full total in addition to the prior day's amount + authorized anoth $70 extra for what they say proves I could pay for the room...? It was rather annoying & none of this was communicated with me. One of the better things about the hotel, for me was the location as it's close to the outlet, which was great & it's in close proximity of several restaurants.
Hello, feedback like yours is valued by other travelers. We appreciate you taking the time to share insights with us.
Run down. Charge a security deposit without my consent or knowledge.
Hello, As a member service organization your feedback is very valuable to us. We are disappointed to hear that your stay was unsatisfactory. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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