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Hotel

Comfort Suites Columbia Gateway

7146 Old Waterloo Rd, Elkridge, MD, 21075

3.5AAA Reviews

HOTEL RATES STARTING FROM

$134

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    7146 Old Waterloo Rd 21075

  • AAA Benefit

    Members save 10% or more and earn Choice Privileges points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Room Amenities

    refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.5
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.6
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

All of the spacious rooms offer a sectioned living area with sofa bed, desk, multiple USB outlets and 43-inch TVs. Adjacent to the highway, the hotel is only accessible by residential side streets. Smoke free premises. 83 units. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

3.5Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 9/6/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

💕🥰Customer Service Excellent & Clean Spacious Room & Good Breakfasts 💕

Reviewed by Kevin on 7/15/2022
Room Average
Staff Average
Public Spaces Average
Cleanliness Poor
Location Poor

Don't let the words in the name fool you. It's not Comfortable and the Suite consisted of a second tv and a broken down sofa bed that few would pick up off the side of the road. This is a hotel in dire need of a complete makeover. From a customer service perspective, we had to request towels every day even though we requested housekeeping services, which evidently are not standard anymore. The room keys never worked for more than two days in a row. I understand hotel room floors should never be considered clean, but I felt dirty walking around the room without my socks on. Breakfast items were not replenished frequently, so several of the already sparse options were empty half way through the breakfast hours. Needles to say we'll look for something else for our next visit.

1
AAA Response
7/15/2022

Hello, thank you very much for taking the time to leave a review about your recent stay at Comfort Suites Columbia Gateway. We hate to hear that your experience did not match your expectations. Your feedback will help other travelers as they make informed booking decisions. Ashley – Auto Club Group

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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