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Hotel

Country Inn & Suites by Radisson, Florence, SC

1739 Mandeville Rd, Florence, SC, 29501

3.5AAA Reviews

HOTEL RATES STARTING FROM

$135

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    Located near active railroad tracks. 1739 Mandeville Rd 29501

  • AAA Benefit

    Members save 10% or more and earn Choice Privileges points when booking AAA/CAA rates!

  • Pool

    outdoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    complimentary and valet laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM2.7
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.5
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.8
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Stylish rooms feature a large desk, comfortable bedding on your choice of a king or two queen beds, and most have a pull-out sofa. Complimentary hot breakfast buffet is served daily in the lobby. This hotel is conveniently located a short drive from the Darlington Raceway. Smoke free premises. 80 units. 3 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (24)

3.5Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 3/27/2024
Room Poor
Staff Average
Public Spaces Poor
Cleanliness Bad
Location Good

Unfortunately the halls were dirty. The carpets were filthy and when we walked in to our room there was some of the gross stuff in the hall on the tile and it was really sticky. I would not go barefoot. There was no one to work the breakfast. No coffee or OJ.

1
AAA Response
3/27/2024

Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. Regards, Chuck

Reviewed by Trusted Customer on 3/20/2024

When we arrived, 30 minutes ahead of check in time, we were not explained that the elevator was not working and the rooms on the 1st floor were not ready to be checked in. We were placed on second floor which was fine but the stairwell was dirty and smelled of urine. The carpet in the room and halls needed cleaned. We only stayed one night. When in the morning we went for breakfast and it was shut down and no service or food. We were told the person responsible for preparing breakfast did not show up. and then there was no coffee in the lobby upon leaving. Will never stay again and will be contacting AAA!!

Reviewed by Trusted Customer on 3/7/2024
Room Bad
Staff Average
Public Spaces Average
Cleanliness Bad
Reviewed by Bernadette Yanni on 2/26/2024
Room Average
Staff Excellent
Public Spaces Excellent
Cleanliness Good
Location Excellent
1
AAA Response
2/29/2024

Thank you for your review.

Reviewed by Trusted Customer on 2/24/2024
Room Average
Staff Average
Public Spaces Average
Cleanliness Good
Location Excellent

The hotel elevator was NOT working it was under construction and they did not inform us until we had our luggage and asked where the elevator was located. We’re in our 70’s and we cannot carry luggage up 2 flights of stairs. The desk chair seat cushion was in disrepair. The toilet was not working well. The ice machine was broken and located on the first floor. They had no ice available even during breakfast hours. The evening desk clerk was flustered and dismissive of our needs. The morning clerk was sympathetic and apologetic.

Reviewed by Trusted Customer on 2/16/2024
Room Poor
Staff Good
Public Spaces Average
Cleanliness Bad
Location Poor

The employees were very nice but the hotel was dirty and had an issue with rodents. Also a few homeless people were outside of it living in the wooded area right across from the hotel.

1
AAA Response
2/19/2024

Hello, We are sorry to hear about your stay. As a valued Member your review is important to us and we thank you for your review. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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