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DoubleTree by Hilton Hotel Newark Airport

128 Frontage Rd, Newark, NJ, 07114

3.3AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    128 Frontage Rd 07114

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    coffeemakers, high-speed Internet, wireless Internet. Some: refrigerators

  • Sports & Recreation

    exercise room

  • Guest Services

    valet laundry, airport transportation

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.6
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The spacious rooms here are nicely furnished for the business traveler. The impressive modern lobby leads to function spaces which can accommodate multiple groups. The airport is just minutes away. Smoke free premises. 503 units. 12 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

3.3Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/22/2023
Room Average
Staff Poor
Public Spaces Good
Cleanliness Average
Location Excellent

We had an issue with food room service Both managers responded to our room. Promised to take the problem item off our bill but did not.

Reviewed by Trusted Customer on 9/22/2022

Very nice room, front desk was very pleasant to work with.

Reviewed by Trusted Customer on 7/28/2022
Room Average
Staff Average
Public Spaces Average
Cleanliness Average
Location Good

We booked this hotel to be near Port Liberty for our cruise and to park our car for the week. Half of the parking lot is leased out to a 3rd party and those spaces are unavailable with notices to tow. The remainder of the lot is inadequate to accommodate the hotel guests. A hotel employee used the public address system 3 times after 10 pm to announce that a car was improperly parked and needed to be moved. A public address system is to be used for emergencies only such as fire, active *******, or other disasters. To announce to all hotel rooms that a car needed to be moved is an abuse of the system. Her message was unintelligible and the interruption was ridiculous. We arranged for transport to the cruise terminal as part of the hotel stay. The transport representative at the hotel said we had to pay in cash, both ways, to get the promised price. This was unexpected. The driver was responsive and honored both trips. The vehicle used for transport was old and run down which is unusual for transportation companies. It appears that the road that the hotel sits on has not been paved for 5 years. It was in terrible condition with potholes everywhere.

1
AAA Response
7/29/2022

Hello, We are disappointed to hear that your stay was unsatisfactory and of the issues you experienced. As a member service organization your feedback is important to us and we will forward this information to the hotel. We appreciate you taking the time to share your comments with us. Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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