Embassy Suites by Hilton Orlando-Lake Buena Vista Resort
8100 Lake St, Lake Buena Vista, FL, 32836
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8100 Lake St 32836
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The Florida Green Lodging Program recognizes environmentally conscientious lodging facilities across the state
heated outdoor, heated indoor
on-site (fee) and valet
Dining & Entertainment
restaurant, full bar
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes
Sports & Recreation
hot tub, cabanas, tennis, playground, exercise room
valet and coin laundry, room service, area transportation-major attractions
check-in 4 pm
AAA Diamond Program
Comprehensive amenities, style and comfort level.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Diamond Inspector Notes
In the hub of the theme parks, the all-suite, trendy resort has a smart upscale design. Guest rooms are spacious with a living room and a wet bar. Catch a dive-in movie poolside each evening. Amenities abound and include a kids area with a gaming and coloring station, a splash pad by the pool, a basketball half-court and a fishing dock. Enjoy refreshments at the on-site coffee, pizza and ice cream shops. Smoke free premises. 334 units. 5-6 stories, interior/exterior corridors. Accessibility (Call).
AAA Verified Reviews (3)
Rooms are cleaned once every 4days horrible! Hotels acting like vacation rentals.The house keepers were at our door at 10.30 on 2 separate occasions to see if we had checked out, keep in mind that check out time was 11am. The hotel would not honor a confirmed booking from AAA, they claimed that AAA only confirmed 2nights although the email stated that it was confirmed for 3nights, we were told that we had to call AAA or they would charge us full rate for the third night. Overall it was not a good experience with AAA travel service and the Embassy suites👎
Hello, We are disappointed to hear your stay was unsatisfactory, and your experience booking through AAA was not a pleasant one. Did you speak to anyone in our Travel Department regarding the discrepancy in confirmed nights on your reservation? Your feedback is valuable to us and we will do whatever we can to rectify the situation for you. Kind Regards, AAA Travel
Yes I did. I had to call twice because the first lady I spoke to did not call or email me back. The last person I spoke to stated that AAA had nothing to do with the reservation, which to me sounded like she was passing the buck. I told her that I made the reservation on AAA website, for her to claim AAA had nothing to do with the reservation was disingenuous.
The rooms were clean and large enough for 5 people. Pool area was spacious and clean.
Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights with us. Ashley - The Auto Club Group
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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