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Hotel

Hilton Garden Inn Louisville Mall of St Matthews

400 Sherburn Ln, St. Matthews, KY, 40207

4.3AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    400 Sherburn Ln 40207

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Parking

    on-site (fee), winter plug-ins

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry, room service

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The open, spacious public areas are accented by bright colors and plenty of seating at this property. The guest rooms are designed for comfort offering plush bedding and large, well-lit showers. Smoke free premises. 150 units. 5 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

4.3Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 1/9/2024
Room Average
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

While the location and the public spaces and staff were just fine, there were some some serious issues with the room. The water pressure was awful. It was a trickle at best. Granted, I know it was a holiday, but knowing when the room would be cleaned would've been nice.

1
AAA Response
1/19/2024

Hello, as a member service organization your feedback is valuable. Thank you for taking the time to leave your review.

Reviewed by Trusted Customer on 1/23/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 11/8/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

A fantastic, clean, modern hotel. Spacious room, plenty of space.

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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