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Hotel

Homewood Suites by Hilton Grand Rapids Downtown

161 Ottawa Ave NW, Grand Rapids, MI, 49503

1.0AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Historic Extended Stay Hotel

  • Location

    161 Ottawa Ave NW 49503

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.9
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This property offers contemporary studios and one- and two-bedroom suites. The hotel is in a building that was built in 1894; original hardwood flooring is featured in most guest rooms. Unlike many hotels in the brand, this one boasts two lounges, including a seasonal rooftop bar with nice views of the city. Smoke free premises. 119 efficiencies, some two bedrooms. 6 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (1)

1.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 6/19/2023
Staff Bad
Public Spaces Average
Cleanliness Bad
Location Average

We reserved this hotel for our trip to Grand Rapids over a month ago. When we got there, they informed us that the hot water had been off since the previous day and was not expected to be fixed until possibly Friday (3 days later). Had they contacted me prior to my arrival, no big deal, but after traveling all day, arriving around 7:30 PM in the evening, and being hungry, it was not a good experience.

1
AAA Response
6/19/2023

Hello, feedback like yours is valued by other travelers. We’re disappointed to hear about your negative experience. We appreciate you taking the time to share insights with us.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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