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HOTEL

Millennium Downtown New York

55 Church Street New York NY 10007 US

3.9AAA Reviews

HOTEL RATES STARTING FROM

$466

Taxes and fees will be calculated at checkout

AAA Verified Reviews (10)

3.9Reviews are provided by verified customers
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Reviewed by Trusted Customer on 11/30/2023
Room Excellent
Staff Good
Public Spaces Average
Cleanliness Excellent
Location Good
Reviewed by Trusted Customer on 10/19/2023
Room Poor
Staff Good
Public Spaces Average
Cleanliness Poor
Location Excellent

Was a beautiful hotel view from our 4212 room was so beautiful. Needs a little better house keeping mold in top of sink and around the bath tub corner of floor need attention. Son was in 4210 also very nice view. Also needs attention torn carpet drapes hanging off for cost of rooms should not have these issues.

Reviewed by Trusted Customer on 10/18/2023
Room Average
Staff Average
Public Spaces Average
Cleanliness Average
Location Average
1
AAA Response
10/25/2023

Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. Regards, Chuck

Reviewed by Trusted Customer on 9/14/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

We showed up @ 12 noon and told that check-in was @ 4pm. By 1 pm we were in our room on the 43rd floor...and what a view. Our view was One World Tower, Oculus and the Memorial. A great location.

Reviewed by Trusted Customer on 9/12/2023
Room Average
Staff Average
Public Spaces Average
Cleanliness Average
Location Good

The entry to the hotel is beautiful, but that’s the only thing good about this hotel. The rooms could use some updates, even though they are spacious. A double room does not have queen beds, they are full size beds. Only 1 of 4 elevators worked, making us wait 10 mins to get off the elevator. It’s a $35 charge if you want a refrigerator or microwave in your room. The service is okay, we called for towels and never received them after waiting 2 hours. Paying $1k for 3 nights, this hotel is maybe worth half of that cost.

Reviewed by Trusted Customer on 9/6/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Excellent

Friendly Staff, great location to public transit and many good dining options. Rooms were clean after coming back from a long day of exploring. We checked in late into the evening and they were able to accommodate us and get us into our room without any hiccups. luggage storage on the day of checkout was another item that we valued when looking for places to stay. the views from the room were incredible looking out onto the Hudson with the One World Trace Center and WTC South Tower memorial in the foreground. If I return to the city, I would happily stay here again.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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