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Hotel

Sheraton Grand Chicago

301 E North Water St, Chicago, IL, 60611

3.3AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$167

Taxes and fees will be calculated at checkout

Exclusive Benefits for AAA Members

Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterBusiness Center
  • Type

    Hotel

  • Location

    Waterfront. Adjacent to Lake Michigan. 301 E North Water St 60611. Station: Millennium

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Eco Certification

    Green Seal is an independent, non-profit organization that uses science-based standards and the power of the marketplace to create a more sustainable world

  • Pool

    heated indoor

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    3 restaurants, full bar

  • Room Amenities

    coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet. Some: refrigerators

  • Sports & Recreation

    sauna, health club

  • Guest Services

    valet laundry, room service

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The elegantly decorated, circular lobby is the welcoming point for guests. Ultra plush pillow-top mattresses, 47-inch TVs and superb city, lake or river views are offered in each room. A variety of dining options are featured including a fine-dining steak house. Smoke free premises. 1218 units. 34 stories, interior corridors.

AAA Verified Reviews (3)

3.3Reviews are provided by verified customers
POWERED BY
Reviewed by Barbara Salitsky on 7/13/2023
Room Good
Staff Good
Public Spaces Average
Cleanliness Good
Location Average

The hotel was good and try to be very accommodating. I was very disappointed that the rate AAA gave me was not the rate that I was charged.

1
AAA Response
7/15/2023

Hi, We are happy to see you had a pleasant stay although we are disappointed to hear there was an issue with the rate. I will reach out to you directly for more information. Regards, Chuck

Reviewed by Trusted Customer on 7/6/2023
Room Poor
Staff Poor
Cleanliness Poor
Location Good

Poor service and vaguely listed the amenities and twist the words while check in...

Reviewed by Tanaya Reed on 5/31/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
5/31/2023

Thank you for providing your rating! Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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