The Bostonian Boston
26 North St Boston MA 02109 US
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AAA Verified Reviews (7)
I would not recommend booking through AAA. I paid in full in advance for my hotel reservation, but apparently AAA just makes their reservations through Expedia so the hotel charged me an additional fee and tax of $35 without authorization. The hotel would not remove the charge when asked about it. For the 'real' price and service, the hotel stay was not worth it.
Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. We are sorry to hear about the additional fee and will contact the hotel on your behalf for more information. Regards, Chuck
Thank you for your 3-star review!
The message light on the phone was blinking when we arrived. We could not locate a message. It took 2 people coming to the room before the 2nd man fixed it and we had to remind them to send up the 2nd man the next morning. I covered the phone with paper so I would not see the blinking red light all night. Saturday night at 10:00, blaring, loud, live music attacked us. The room literally vibrated with the sound. I called the desk and was told the music was on the floor above us and would end at 10:30 or 11:00. It ended at 11:08. Then they began moving furniture. I heard the last thump of furniture at 12:40. This was bad for my husband and myself. We were traveling with our daughter and 7 month old grandchild. All this racket woke the baby and kept her up. IF they are going to have loud music and furniture moving, they should put people in a part of the hotel where it can't be heard. We are very angry.
Hello, As a member service organization your feedback is very valuable to us. We are disappointed to hear that your stay was unsatisfactory. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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