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Hakem, owner of Elite Roadside Assistance, finds helping stranded AAA members to be a very rewarding experience. But when he thinks back on all of his road service calls, there is always one that stands out in his mind. A World War II veteran was stranded by a breakdown on the way to his great granddaughter's graduation. When Hakem arrived, the man was fatigued and in a frantic state. He asked if Hakem could tow his vehicle to the ceremony and once it was over, he would figure out a way to get home. Knowing this would be a stressful situation, Hakem called one of his tow providers to come and get the man's vehicle and take it to his home. Hakem then drove the man to the graduation, walked him to where his family was seated and even stayed for the ceremony and celebration afterwards.


Thinking about that special day and his interaction with the member, Hakem says, "It was my honor to help this man who served our country make it to his great granddaughter's graduation."


Hakem and his team were Real Heroes of the Road to this man who just wanted to see his great granddaughter graduate. When you're driving along the highway and you see Hakem, a tow provider like him, or other first responders working, think of this story and what his kindness meant to this veteran. And when you do, please slow down and move over so they can do their job safely. We need tow providers like Hakem and so do our members; but most of all, so do their families. Help us keep them safe.

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