As we reflect on over 82 years of providing
Trusted Travel
recommendations,
in 2020 our
Diamonds
willshine brighterthan ever before.

Exciting changes to the AAA Diamond Program in 2020
AAA has been an advocate for travelers for 117 years. Much has changed in that time, but our commitment to over 60 million members has never wavered. For 82 years we have been inspecting hotels and restaurants to ensure our members can have peace of mind when they travel. Over the years as travel changes we have evolved our AAA Diamond Program to meet modern needs and travel trends. In 2020 we will roll out some exciting changes to bring even more transparency and value to travelers. Learn more about what the AAA Diamond Program is today or search for Diamond Rated hotels and restaurants.
Each year our team of professional AAA INSPECTORS evaluates thousands of HOTELS and RESTAURANTS across North America to find the best options for our 60 million AAA/CAA MEMBERS.

Only hotels and restaurants that pass our rigorous inspection process get to be AAA Inspected & Approved. Although we’re choosy about who we visit, nearly 2,000 establishments fail to meet AAA’s basic requirements each year.

For members, knowing every AAA endorsed property offers a clean, comfortable experience means easier decision making. Just check the number of Diamonds to find the right fit for your expectations and budget.

Our in-person inspections are unscheduled so we encounter the same experience you do. Inspectors use consistent guidelines based on the latest industry trends and member priorities. The guidelines are open to anyone who wants to learn more about the program.

What is the difference between Diamonds and stars?

Only hotels and restaurants that pass AAA’s in-person professional inspection get a Diamond Rating. That means every AAA Inspected & Approved property at every Diamond Rating level is a good option for the type of experience it provides. There are no bad choices.
In contrast, many star rating systems based on user reviews include unacceptable choices. While it’s helpful to know what other travelers like you have experienced, trusting unverified sources can be a challenge.

That’s why, in addition to the Diamond Ratings and expert insight from our professional inspectors, many of our hotel listings on AAA.com also include user reviews — from travelers we’ve identified as AAA Verified Guests.

Hotel Ratings

Budget-Oriented
Enhanced
Distinguished
Refined
Ultimate Luxury
Think of each additional Diamond as an indicator of more extensive services and amenities - on a scale from no-frills to highly personalized.
  • One Diamond means a bed, a pillow and a bargain.
  • Two Diamonds mean a familiar, casual, affordable setting.
  • Three Diamonds deliver the comforts of home, minus the effort.
  • Four Diamonds provide a notable splurge for a special occasion.
  • Five Diamonds are the crown jewel.
Search Diamond Rated Hotels

Restaurant Ratings

Quick-Serve
Casual
Trendy
Distinctive
Leading-Edge
Think of each additional Diamond as an another reason to sit back and enjoy the experience - from quick and tasty to utterly amazing.
  • One Diamond means grab it and go.
  • Two Diamonds mean a relaxing break with expected favorites.
  • Three Diamonds offer a fresh and trendy dining-out event.
  • Four Diamonds are a culinary experience to savor and enjoy.
  • Five Diamonds offer an entire evening of wow moments.
Search Diamond Rated Restaurants

Featured Diamonds Hotels

Discover the rich insight AAA’s professional inspectors offer travelers – from details on room, bath and public areas to special badges for exceptional offerings. Check out the Inspector Notes and traveler reviews for insider views on factors that define the way you travel.

Diamond Rating Articles & Videos

Enjoy a peek behind the curtain to see what it’s like to be a AAA inspector. Read their fascinating bios and tweets … find out which properties impress even these picky travelers … follow along on actual inspections … and hear why hotel and restaurant managers value the Diamonds and AAA/CAA members.

Featured ArticleHow to choose the best hotel or restaurant

Every Inspected & Approved and Diamond Rated hotel and restaurant is a good choice for members.
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Diamond Awards

Each year, AAA announces all hotels and restaurants across the U.S., Canada, Mexico and the...
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Testimonial Videos

Hear about the value of AAA Diamonds from hotels and restaurants.
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Meet the Experts

Get to know the professionals working behind the scenes to provide information and insight you...
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Inspector Shadows

Hear what reporters have to say as they follow along on real hotel and restaurant inspections.
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Inspections History

Step back more than 80 years to 1937, when AAA hired its first team of professional field inspectors.
View Article

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