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Meet the Experts

Get to know the professionals working behind the scenes and in the field to provide information and insight you can trust. Check out our inspector and travel editor photos and bios for a glimpse of their extensive industry and travel experience and diverse interests. Since we can't reveal our inspectors' names and faces, they're identified by numbers.

Inspectors
Travel Editors

Hotel

AAA Diamond designations for hotels represent the overall quality, range of facilities and level of hospitality offered.
  • Approved Noteworthy by meeting the industry-leading standards of AAA inspections.
  • Three Diamonds Comprehensive amenities, style and comfort level.
  • Four Diamonds Upscale style and amenities with the right touch of service.
  • Five Diamonds World-class luxury, amenities and indulgence for a once-in-a-lifetime experience.
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Restaurant

AAA Diamond designations for restaurants represent the overall food, service and vibe offered.
  • Approved Noteworthy by meeting the industry-leading standards of AAA inspections.
  • Three Diamonds Trendy food skillfully presented in a remarkable setting.
  • Four Diamonds Distinctive fine dining, well-servced amid upscale ambience.
  • Five Diamonds Leading-edge cuisine, ingredients and preparation with extraordinary service and surroundings.
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Featured Diamonds Hotels

Discover the rich insight AAA’s professional inspectors offer travelers – from details on room, bath and public areas to special badges for exceptional offerings. Check out the Inspector Notes and traveler reviews for insider views on factors that define the way you travel.

Diamond Articles & Videos

Enjoy a peek behind the curtain to see what it’s like to be a AAA inspector. Read their fascinating bios and tweets … find out which properties impress even these picky travelers … follow along on actual inspections … and hear why hotel and restaurant managers value the Diamonds and AAA/CAA members.

Featured ArticleHow to choose the best hotel or restaurant

Every Diamond hotel and restaurant is a good choice for members.
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Testimonial Videos

Hear about the value of AAA Diamonds from hotels and restaurants.
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Meet the Experts

Get to know the professionals working behind the scenes to provide information and insight you...
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Inspector Shadows

Hear what reporters have to say as they follow along on real hotel and restaurant inspections.
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Inspections History

Step back more than 80 years to 1937, when AAA hired its first team of professional field inspectors.
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