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Hotel

Best Western Premier Richmond City Gateway

4303 Commerce Rd, Richmond, VA, 23234

4.0AAA Reviews
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HOTEL RATES STARTING FROM

$125

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    4303 Commerce Rd 23234

  • AAA Benefit

    Save 5% or more when booking AAA/CAA rates plus earn bonus points with the AAA Preferred™ BWR Program

  • Pool

    outdoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Renovated in 2020 with a crisp, modern style, this hotel offers comfortable rooms with sleek laminate floors, oversize Smart TVs, quartz-topped furniture and a large outdoor pool in the courtyard. Smoke free premises. 165 units. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 11/8/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Good

They were very professional, our room was ready when we checked in everything was went very well.

Reviewed by Trusted Customer on 4/18/2023
Room Average
Staff Average
Public Spaces Excellent
Cleanliness Good
Location Average

I disappointed for it's three star status there was a small crack in the base of the wall. Regarding the bathroom a stopper is needed on the back of the door so the bathroom door doesn't slam against the wall. For those who are physically challenged the grab bar needs to be placed on the side of shower not just in front. Hot water takes a little while to heat up even in warm weather. The iron board cover was a bit dirty. Although they were aware and respected social distancing there was no hand sanitizer available in the gym area. however, the attendant questioned why I returned to the breaking area after dropping my food on the floor. The freezer needed defostering for a more thorough clearing after food particles got caught up in that area. Although the housekeepers were kind and hard word, they did forget to come to my room a couple of times. The bed slept confortably. The Victory Bar Grill, the food was prepared prefectly and the young lady was serving was a one man army of professionalism, couresty, and skill. The decor was nicely done and pleasant to look at. If you have a lot of electronic devices you're in luck here, it has bunch of plugs. The breakfast items were plentful and tasty. Ample free parking. Dining area is clean, comfortable, and nicely decorated. If you're looking for a visual masterpiece or a good walking area in the nearby neighborhood, forget about. Between the Philips Morris plant, the port traffic, and the abanonded area next door you're not getting it here. The door peephole was scratched and cloudy. Meanwhile, I very much enjoyed Rachel's handling of the front desk even in very busy times. But the night time desk was not eager to assist when I checked back to see if left my charger.

Reviewed by Trusted Customer on 10/12/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Great service. Clean room

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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