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Hotel

Courtyard by Marriott Portland Downtown/Waterfront

321 Commercial St, Portland, ME, 04101

3.5AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    321 Commercial St 04101

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Parking

    valet only

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet, safes. Some: microwaves

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry, boarding pass kiosk, airport transportation, area transportation-within 1 mi

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.5
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.5
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Located across the street from the harbor area, this property offers water views from the higher floors, and the guest rooms are top-notch. The area has an abundance of exceptional restaurants. Smoke free premises. 132 units. 6 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

3.5Reviews are provided by verified customers
POWERED BY
Reviewed by Dennis and Mary Hassell on 9/10/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Average
Location Excellent

Because the indoor pool had a dirty feminine product on the bottom of the pool and all tissue on the bottom also with blood … my husband had to use the pool net to pretty much clean the pool! There were two other guests with their young children and we had to explain to them to stay out of the pool until my husband skimmed the entire pool. I reported it but they had no one to clean the pool that day… we were upset because we were there to celebrate our 50th Wedding Anniversary and my husband had a serious spinal operation only 6 months ago! He should not have been doing that. He should have been relaxing and swimming in a CLEAN pool!!!

1
AAA Response
9/14/2023

Hello Mary, Congratulations on your 50th wedding anniversary. We are disappointed to learn about your experience at the pool and appreciate you sharing those insights. Regards, Chuck

Reviewed by Trusted Customer on 7/24/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent
1
AAA Response
7/30/2023

Hi, We are happy to see you had a pleasant stay. Regards, Chuck

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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