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Hotel

Courtyard by Marriott Williamsburg Busch Gardens Area

470 McLaws Cir, Williamsburg, VA, 23185

3.6AAA Reviews
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HOTEL RATES STARTING FROM

$79

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    Located in Busch Corporate Center. 470 McLaws Cir 23185

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Eco Certification

    The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment

  • Pool

    heated outdoor, heated indoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet. Some: microwaves

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    coin laundry

  • Terms

    check-in 4 pm

  • Hotels

    Courtyard by Marriott Williamsburg Busch Gardens Area

    diamond-three

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This hotel, in a quiet shady lot near Busch Gardens is equipped for business travelers and features contemporary décor in rich shades of red. You will find a Starbucks in the lobby. Smoke free premises. 151 units. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (5)

3.6Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 12/28/2023
Room Excellent
Staff Good
Public Spaces Good
Cleanliness Good
Location Excellent
1
AAA Response
1/2/2024

Thank you for your review

Reviewed by Trusted Customer on 9/14/2023
Room Poor
Staff Good
Public Spaces Average
Cleanliness Average
Location Good

This location needs some work. We were in a suite for a multi-day stay to go to Busch Gardens and Water Country. The location was great. The hotel and room, not so much. The refridgerator in our room was not working, it was not fixed or replaced. They would not swap it out with a working one from a vacant room either. Thankfully, we had a cooler with us for the Lactaid our toddler requires. We kept that full with ice. The ice machine on our floor was not working, so this required a trip to another floor. One of the two elevators was also not working, so movement up and down was constrained based on the number of other guests, the size of the elevator, and only one elevator working. Additionally, the closest exterior door to our room was not working to enter into the hotel, occasionally it was propped open (security issue). The water pressure in the shower was extremely poor. The sofa bed mattress was from the dawn of time and extremely uncomfortable, even for young children. Marriott needs to remember to replace those on a regular schedule. The carpets in the hallways and room were separating at the seams (safety hazard). The staff was pleasant. This was not an enjoyable Marriott stay, the property needs some major rehab and maintenance.

Reviewed by Trusted Customer on 7/24/2023
Room Bad
Staff Good
Public Spaces Good
Cleanliness Bad
Location Excellent

We checked in on Monday checked out on Friday. NO housekeeping the whole time! And yes, we asked for it. Constantly called the desk for basics - towels toilet paper tissues. Never a reason on as to why no service. Said they would get someone there, never happened. On Wednesday after yet another call to clean the room, someone not from Housekeeping ( who was extremely nice helpful and polite), was sent with those things and bed sheets. He asked if I wanted help to change them and did a great job! We took trash outside to the can by the main lobby ourselves every day. 4 people in a room 2 were kids 9 and 14. I did NOT drive with them from Pennsylvania to ‘vacation’ cleaning up and making beds so things would be clean. It was not my job, it’s housekeeping’s responsibility. Yet they were on our floor once or twice asked them to please clean the room were told they were cleaning rooms only that people were checking into. And when we did check in the room was clearly given the once-over. Bottom of the end table had at least 2 inches of dust and the a c unit’s vents were spitting out dust bunnies. Something I’m sure they are supposed to do - not just make beds. Have planned and saved for this for over a year and I’m very dissatisfied with that Marriott that AAA recommended. The location was perfect, but there were other hotels near by too. I’m venting because we have stayed at Marriott hotels before with great service. Would definitely not recommend

Reviewed by Trusted Customer on 1/3/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent
Reviewed by Evelyn Knight on 7/29/2022
Staff Good
Public Spaces Good
Cleanliness Good
Location Good

Was very nice asked for handicapped room. They only had a hearing impaired room.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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