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Hotel

Hard Rock Hotel San Diego

207 5th Ave, San Diego, CA, 92101

3.9AAA Reviews

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    207 5th Ave 92101. Station: Gaslamp Quarter

  • Eco Certification

    The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources

  • Pool

    heated outdoor

  • Parking

    valet only

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet (fee), safes

  • Sports & Recreation

    hot tub, cabanas, bicycles, exercise room

  • Guest Services

    valet laundry, room service

  • Terms

    check-in 4 pm

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.2
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.6
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Sleek, colorful guest rooms feature modern, custom-made furnishings. Most studio units and suites have great city views. Music memorabilia throughout the hotel pays homage to past and present stars. Smoke free premises. 420 units. 12 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (7)

3.9Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 8/2/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 7/30/2023
Room Bad
Staff Average
Public Spaces Average
Cleanliness Average
Location Good

Tiny queen bed guest room with awkward, impossible to move, heavy chairs. The room's fridge was stuffed with the hotel's retail beverages for sale - leaving no room for our own things! The small counter space also had a bunch of snack items for sale. There is a weird vertical see-through "window" between the bedroom and bathroom. No, thank you. The sink stopper in the bathroom did not work, so our sink did not hold water for shaving. Hotel lobby bar was poorly staffed with a long wait for beverage ordering. One of the two bartenders looked profoundly miserable. While the AAA room rate was about $234 a night, the final charge totalled $350 per night after all of the amenity fees, taxes, and $58 parking. That's a Big cost for such a tiny, awkward, unwelcoming room. Also, we were not told about construction in the lobby area - it was so loud guests checking in had to shout with the desk clerks. At 5 am we awoke (in our 7th floor room) to the sound of a man below screaming and growling in front of the hotel. Hotel security guards were simply watching him throw things into traffic and menace pedestrians. This went on for nearly an hour. No SDPD ever arrived, so don't know if they were notified. The one positive was our five minute walk to the entrance of Petco Park for an evening game.

Reviewed by Christine Fredlov on 6/13/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Great location and easy to get to Petco park

Reviewed by Joel Pulgarin on 6/2/2023
Room Average
Staff Average
Public Spaces Good
Cleanliness Average
Location Good

We did not receive the suite we booked on AAA travel. We were excited to experience the Hard Rock Suite but were given a studio instead. The Hotel Manager (Victoria) stated that the error was from AAA travel and not the Hard Rock. The Manager did waive the resort fee for our inconvenience. In addition, the bathroom had a really bad dirty drain smell that was very unpleasant.

Reviewed by Trusted Customer on 5/10/2023
Room Average
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

We didn’t get the room we anticipated on getting. Not enough space and no other rooms available except for the diamond suite which they wanted us to pay an additional $1500 for. They tried to make up for their mistake (telling me the suite has 2 bedrooms) by bringing a rollaway bed.

Reviewed by Trusted Customer on 2/8/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Excellent
Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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