Header image
Hotel

Holiday Inn Express Glenwood Springs

501 W First St, Glenwood Springs, CO, 81601

3.0AAA Reviews

HOTEL RATES STARTING FROM

$151

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolPet Friendly
  • Type

    Hotel

  • Location

    501 W First St 81601

  • Pool

    heated outdoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet, safes. Some: high-speed Internet

  • Sports & Recreation

    hot tub

  • Guest Services

    coin laundry

  • Terms

    pet friendly (call for restrictions/fees.)

  • Hotels

    Holiday Inn Express Glenwood Springs

    diamond-three

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

AAA Diamond Inspector Notes

The grounds are beautifully landscaped. The guest units provide spectacular mountain views. Smoke free premises. 64 units. 3 stories, interior corridors.

AAA Verified Reviews (3)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 3/11/2024

I booked one night here in February. My room was right off the main lobby. Location was great as I came soley to visit iron mountain and hike hanging lake. The hotel and experience would have been fine, however, I was awoke at 12:30 am to water pouring from a crack in the ceiling and onto the carpet. I moved my belongings to make sure they didn’t get wet and waited to see if it would stop or get worse. It being almost 1am and having to get up early, the last thing I wanted to do was switch rooms in the middle of the night if I absolutely didnt have to. After about 15 mins it’d completely stopped so I went back to sleep. I’d recordered the incident and told the front desk after checkout. They said “sorry” and that was it. Since I booked through AAA, I figured I would need to go through them to try and get at least a partial refund. I’m not spending $300 a night for a room with water pouring from the ceiling! Unfortunately, it’s been over 2 weeks and while AAA has contacted the hotel multiple times, they haven’t returned any calls or emails to the agent. I feel like this was plenty of time for them to try and rectify the situation, which would have changed my review. But now they’re just ignoring use

Reviewed by Lloyd Nordhausen on 5/31/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Good

Very clean, well arranged rooms. Would stay there again.

1
AAA Response
5/31/2023

Hello, as a member service organization your feedback is valuable. Thank you for your review.

Reviewed by Cary K. on 5/29/2023
Room Average
Staff Average
Cleanliness Average
Location Average

It was just OK. Breakfast was pretty bad — cold scrambled eggs, worst coffee I ever tasted. I prefer more comfortable beds and glasses in the room instead of disposable cups.

1
AAA Response
5/30/2023

Hello, We are disappointed to hear of your experience at this property. As a valued member, your feedback is important and we appreciate your sharing this information with us. Kind Regards, AAA Travel

Pagination
of1

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

THE VALUE OF TRIP CANVAS

Travel Like an Expert with AAA and Trip Canvas

Get Ideas from the Pros

As one of the largest travel agencies in North America, we have a wealth of recommendations to share! Browse our articles and videos for inspiration, or dive right in with preplanned AAA Road Trips, cruises and vacation tours.

Build and Research Your Options

Save and organize every aspect of your trip including cruises, hotels, activities, transportation and more. Book hotels confidently using our AAA Diamond Designations and verified reviews.

Book Everything in One Place

From cruises to day tours, buy all parts of your vacation in one transaction, or work with our nationwide network of AAA Travel Agents to secure the trip of your dreams!

BACK TO TOP