Hotel

Holiday Inn Express-Hartford South/Rocky Hill

20 Waterchase Dr, Rocky Hill, CT, 06067

4.0AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    20 Waterchase Dr 06067

  • Pool

    outdoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry

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AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

AAA Diamond Inspector Notes

Signature all-white bedding with choice of soft and firm pillows and large shower heads are all hallmarks at this hotel. The property is located in a commercial area near plenty of shopping chain stores and restaurants. Smoke free premises. 99 units. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed on 9/20/2023

Denni Kraft

Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Good
1
AAA Response
10/3/2023

Thank you for your 5-star review!

Reviewed on 8/10/2022

Trusted Customer

Room Excellent
Staff Average
Public Spaces Average
Cleanliness Excellent
Location Average

It was a nice place, clean room, comfortable bed, the pool was nice. There was just one issue. There was a reservation mix-up. The front desk gave a working key to to another guest who entered while I was in the room. The desk called & said my room showed up as unoccupied. The desk (and the other startled guest) apologized. Just remember to throw the latch or leave the sigh on the door knob whenever you are in your room at this place. Before I checked out, I took a bag out to my car & came back. When I tried to re-enter the room, my key no longer worked, This was probably due to the mix-up the previous day. They gave me a new key right away & I checked out.

1
AAA Response
8/17/2022

Hello, We are disappointed to hear about the mix-up that occurred during your stay at this property, and will be sure to address this with the hotel. Your feedback is valuable to us and we appreciate you taking the time to provide your review. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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