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Hotel

Sheraton Philadelphia University City Hotel

3549 Chestnut St, Philadelphia, PA, 19104

4.3AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$281

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    3549 Chestnut St 19104. Station: 36th

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Eco Certification

    The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance

  • Parking

    on-site (fee)

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes. Some: microwaves

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

  • Hotels

    Sheraton Philadelphia University City Hotel

    diamond-three

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Style meets comfort in these beautifully designed guest rooms, which have plush, all-white bedding, 52-inch wall-mounted TVs and oversize desks. Enhance your stay by reserving one of the club-level rooms, which includes complimentary access to the lounge as well as upgraded amenities like bathrobes. The outdoor pool area on the third floor gets great sunlight. Smoke free premises. 332 units. 20 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

4.3Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 3/2/2023
Room Excellent
Staff Good
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

During the morning of my checkout, I left the lobby to get coffee from a convenience store. Upon my return, I found that the lobby's automatic doors were not working. I asked the security guard on duty (on duty early morning of Monday, February 27, 2023) to open the key lock doors so that I may re-enter the hotel. The security guard who gave the appearance of being very sleepy arrogantly replied that the key lock doors opened only at a certain time. I asked if she could make an exception since the automatic doors were not operating. She did eventually unlock the key doors but she did display an unwelcome and unprofessional attitude. However, the desk personnel were very kind and helpful and I appreciated them very much.

1
AAA Response
3/2/2023

Hello, As a member service organization we value your feedback. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights with us. Regards, Amanda at AAA Central Penn.

Reviewed by Trusted Customer on 10/26/2022
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Good

This is a nice enough hotel in a good location with excellent staff, but nothing special for a high price, plus they obnoxiously gouge you on parking at $35 per night.

1
AAA Response
10/27/2022

Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights from your stay with us. Regards, Chuck at AAA Northeast

Reviewed by Monica Moody on 9/30/2022
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent
Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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