A year ago, the travel industry toppled into utter chaos. Travelers felt confused, scared and anxious. They spent hours on the phone, postponing trips, rebooking and canceling. When you’re already sad about putting the kibosh on a dream trip, you can only endure so many loops of “Kenny G’s Greatest Hits” on a customer service line before absolutely losing it.
does sponsor my show, “Places to Love,” but regardless of that, I am so impressed at their dedication during COVID-19. They made it a point to have a travel advisor reach out personally — whether by phone or email — to each and every person who booked with them. They handled all the details, from rebooking vacations to figuring out refunds, and saved customers so much time, money and frustration. And all that awful hold music.
These travel professionals stay up-to-date on the latest health and safety restrictions, and will support you both before and DURING your trip. Yes, that means if the you-know-what hits the fan, you’ve got a teammate with a modern day rolodex working to make sure you get where you need to be — whether it’s a Caribbean isle, a ship on the Danube or back home, safe and sound.
Even during normal times (whatever that means!), a travel agent provides value by helping consumers cut through the clutter. A good agent is a magician, with the ability create the impossible– a vacation that fits needs, wants and budgets. While you could spend hours scouring the internet, reading questionable reviews and looking for deals, a AAA Travel Agent’s hard-won relationships could be benefitting you. Studies have shown working with a travel agent saves travelers over three hours of time spent planning per trip. Not only that, they receive special access to deals that you can’t find online. In addition to exclusive pricing, this could mean upgrades for a hotel room, a free spa visit, breakfast included or any number of amenities that will be passed down to you, at no extra cost.
It’s also worth mentioning that the travel industry has taken a colossal hit due to coronavirus. Airlines, hotels, cruises and tour companies want us travelers back. If you’re looking to get the most for your time and money, a AAA Travel Agent will make it happen.
And did you know that working with a AAA Travel Advisor is free for AAA members? That’s right: that little card that gives you roadside assistance also means planning your next trip is easier than ever.