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Hotel

Best Western Hendersonville Inn

105 Sugarloaf Rd, Hendersonville, NC, 28792

3.3AAA Reviews

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyHandicap AccessibleBusiness Center
  • Type

    Motel

  • Location

    105 Sugarloaf Rd 28792

  • Pool

    outdoor

  • Dining & Entertainment

    restaurant

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Verified Reviews (3)

3.3Reviews are provided by verified customers
POWERED BY
Reviewed by Debra Walsh on 8/13/2023
Room Poor
Staff Good
Public Spaces Average
Cleanliness Average
Location Average

Dogs barked all night. Kids above me ran and jumped until 2 am. Then dogs barked at 6 am for an hour. Oh yeah, the lights went out in my room at night. No one else’s. Just mine. Did not enjoy my stay!!

1
AAA Response
8/18/2023

Hello, as a member service organization your feedback is valuable. We are sorry to hear that your stay did not meet your expectations. Thank you for your review, it will help others make informed decisions when booking.

Reviewed by Trusted Customer on 6/2/2023
Room Poor
Staff Excellent
Public Spaces Good
Cleanliness Poor
Location Good
Reviewed by William Pope on 9/25/2022
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

This inn was as clean as any I’ve ever patronized, including the Ritz Carlton and Waldorf Astoria. Seriously. The staff must have been selected based on their superior EQ (emotional quotient). They were thoughtful and attentive. The cleaning staff responded to greetings with direct eye contact and a cheerful smile & greeting. The inn’s staff courteousness was all the more important to us given that eight or nine of the rooms had people in town for a family funeral. The manager should be grateful for the outstanding staff she/he has gathered.

1
AAA Response
9/26/2022

Hello, thank you for sharing this feedback with us. Service like this should be celebrated and we will share your feedback with our hotel partner.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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