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Hotel

Best Western Plus Inn at Valley View

5050 Valley View Blvd, Roanoke, VA, 24012

3.7AAA Reviews

HOTEL RATES STARTING FROM

$96

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    5050 Valley View Blvd 24012

  • Pool

    heated indoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry, airport transportation, area transportation-Within 5 mi

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.4
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.7
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Rooms have a good-size desk, easy chair with ottoman, and comfortable bedding. Complimentary hot breakfast is served daily in the small lobby. Smoke free premises. 84 units. 3 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (11)

3.7Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 1/1/2024
Room Poor
Staff Average
Public Spaces Average
Cleanliness Poor
Location Average

Received an assisted room and did not request one. Only one left even with a reservation. Lots of dogs on our wing and barking all night. Made a complaint to front desk in middle of night but nothing happened. Room was very old and bathroom was not very accommodating.

1
AAA Response
1/2/2024

Hello, As a member service organization your feedback is valuable to us. We are sorry to hear about your experience at the Best Western Plus Inn at Valley View, We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 12/3/2023
Room Average
Staff Average
Public Spaces Average
Cleanliness Average
Location Average
1
AAA Response
12/5/2023

Thank you for your 3-star review!

Reviewed by Trusted Customer on 11/8/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

I appreciate the attempt to have a business center, but it had only 1 computer and it did not work - the keyboard was connected but not functional. Breakfast was minimally adequate, but sufficient.

Reviewed by Trusted Customer on 10/5/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent

ease of check-in and comfy room.

Reviewed by Trusted Customer on 10/3/2023
Room Poor
Staff Poor
Public Spaces Poor
Cleanliness Poor
Location Average

Sheets were clean but only lukewarm water. Room wasn’t vacuumed or clean before our arrival and mirror was dirty. Breakfast wasn’t edible.

1
AAA Response
10/3/2023

Hello, We are disappointed to hear your stay was unsatisfactory. As a valued member, your feedback is important to us. We thank you for your review. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 9/9/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent

Best hotel mattress in quite a while, and what else matters more? Room was clean, dog room was near back door, breakfast was real egg omelet. Hotel is very near a large mall and many surrounding restaurants.

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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