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Hotel

Best Western Plus Mishawaka Inn

445 W University Dr, Mishawaka, IN, 46545

3.3AAA Reviews

HOTEL RATES STARTING FROM

$78

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    445 W University Dr 46545

  • Pool

    heated indoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    valet laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM2.8
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.5
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.8
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The inviting lobby of this hotel features modern furnishings and comfortable sofa seating options. Rooms have crisp white linens and a soft duvet to entice the weary traveler. Smoke free premises. 61 units. 3 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

3.3Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 3/20/2024
Reviewed by Ruth ann Fett on 5/24/2023
Room Good
Staff Average
Public Spaces Poor
Cleanliness Good
Location Average

We chose this motel/hotel due to the AAA+ rating since the last AAA booked motel/hotel was below our standards. The room was clean and adequate. The breakfast and lobby area were extremely small. We went to the breakfast area about 7:45 am. There were no eggs or baked goods. The one person in charge of the main desk and food preparation wasn't able to keep the breakfast area in food due to covering both areas. We have always felt satisfied with AAA approved hotel/motels, but lately not so much.

1
AAA Response
5/25/2023

Hello, as a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us.

Reviewed by Trusted Customer on 2/15/2023
Room Average
Staff Average
Public Spaces Average
Cleanliness Average
Location Good

Trying to get into the room...Keycard worked, green light went on, but door wouldn't open. Went to front desk and told them. Nice gentleman came up and said I had to push the bottom of the door with my foot after turning the handle and apply some force. Door opened. Room and bathroom were very clean. Breakfast, they provided sausages, eggs (slow to resupply container) and french toast sticks. Fruit was just green apples, no banannas. Waffle maker labeled broken. On Saturday and Sunday I noticed they did little to supply more breakfast items after 9:15am. I left Sunday at 10:15am. Several times Saturday night I walked by the front desk. No one was there to greet guests. You had to ring the bell to get someone's attention. Do Not Disturb door hanger signs normally found in most motels/hotels were absent from rooms. Had to request one from the front desk. Also lobby sofa had an obvious spill on the seat cushion that appeared to be dry and must have been there for days.

1
AAA Response
2/16/2023

Hello, We are disappointed to hear your stay at this Best Western was unsatisfactory. As a valued member, your feedback is important to us and we will pass this information along to the hotel. We appreciate your sharing your experience with us. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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