Clayton Plaza Hotel
7750 Carondelet Ave, Clayton, MO, 63105
7750 Carondelet Ave 63105
heated outdoor, heated indoor
refrigerators, microwaves, coffeemakers, wireless Internet, safes. Some: high-speed Internet
Sports & Recreation
sauna, game room, exercise room
valet and coin laundry
check-in 4 pm, pet friendly (call for restrictions/fees.)
AAA Diamond Program
Comprehensive amenities, style and comfort level.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
AAA Diamond Inspector Notes
The lobby gives a dramatic entrance to the hotel, with sparkling marble floors and crystal chandeliers. Spacious rooms feature wood laminate flooring, reading lights and marble lined bathrooms. A free on-site game room is featured to provide entertainment for families. The bright pool area features both indoor and outdoor sections for enjoyment in any weather. Smoke free premises. 211 units. 2-8 stories, interior corridors. Accessibility (Call).
AAA Verified Reviews (2)
This place should close. Service is awful. Communication *****. Not enough help for cleaning staff. Accomodations are poor. None of the signage is accurate. Hotel is out of a horror movie and hasn't been updated in a long time. Parking is validated but not easily accommodating. You park on 2 but the lobby to validate is on the ground floor and if you're on the 4th floor you have to do a lot to park a car. There is no pool or sauna. No turn down service on a 4 night stay. Room wasn't ready until 5pm when check in was at 4pm, so I had to rush to change for a dinner. Hard wood floors make noisy rooms/neighbors. There's 2 separate buildings for rooms that aren't near each other. Not enough towels. I had 2 towels for the entire trip. Thermostat and heating/AC is confusing because there was a sign saying to use the wall thermostat but only in my room. Showers are different throughout the hotel, mother and brother had digital shower setting and mine was a regular knob. I don't understand the need for a grand piano in the entrance, just feels like it was left over from a different time and hasn't been sold yet. I wouldn't stay here again.
Hello, As a member service organization, your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. We appreciate you taking the time to share insights from your stay with us regarding your room. Regards, Chuck
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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