Header image
Hotel

Comfort Suites University Research Park

7735 University City Blvd, Charlotte, NC, 28213

2.8AAA Reviews

HOTEL RATES STARTING FROM

$120

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    7735 University City Blvd 28213. Station: University City Blvd

  • AAA Benefit

    Members save 10% or more and earn Choice Privileges points when booking AAA/CAA rates!

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    coin laundry

  • Hotels

    Comfort Suites University Research Park

    diamond-three

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.7
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Spacious studio suites feature comfortable bedding, large desks and pull-out sofas. Some rooms have a two-person jetted tub in the bathroom. Complimentary hot breakfast is served daily, featuring waffles and eggs. Smoke free premises. 120 units. 7 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (5)

2.8Reviews are provided by verified customers
POWERED BY
Reviewed by Tammy Reed on 10/14/2023
Room Bad
Staff Bad
Public Spaces Bad
Cleanliness Bad
Location Bad
Reviewed by Gerald Strand on 7/15/2023
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
7/17/2023

Thank you for your 4-star review!

Reviewed by Trusted Customer on 5/10/2023
Room Excellent
Staff Average
Public Spaces Average
Cleanliness Good
Location Average
1
AAA Response
5/10/2023

Thank you for your 5-star review!

Reviewed by Trusted Customer on 4/11/2023
Room Poor
Staff Good
Public Spaces Excellent
Cleanliness Good
Location Excellent

Bathtub was visibly dirty! This required showering! Disabled seniors terrified of falling in shower! Small children do not do well being showered vs tub bath

1
AAA Response
4/11/2023

Hello, We are sorry to hear you had a disappointing stay. As a valued member, your feedback is appreciated and we thank you for sharing your review. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 7/20/2022
Room Poor
Staff Poor
Public Spaces Average
Cleanliness Bad
Location Average

People have rough days and the service industry is suffering to retain employees. Therefore I understand longer waits or some things being missed. However, the receptionist never made eye contact to welcome me after waiting for several minutes. It was 11:30pm when I checked in and there was not a line of checkins. Upon arriving in the room, i was disappointed at AAAs 3 diamond review. -The pull out sofa was unmade and the mattress covered in crumbs and stains were present on mattress and cushions. -unchecked garbage stacked at elevators -the top quilts had black stains -the room smelled like mildew -bathroom fan was not operational (hence the mildew smell) -the kick board carpet was literally falling off the wall. -water damage in the chest of drawers -door had damage around the lock/handle from the outside. -although minor, the sheets and pillows were cheap: poly sheets and pillows which were “tucked” into themselves about the size of a 12x12 couch cushion - no support for even a side sleeper. . We had visited Carowinds that day and decided the hotel was not somewhere to eat the complementary breakfast. At check out, the new employee was much kinder and upbeat giving everyone individual attention.

1
AAA Response
7/20/2022

Hello, thank you for taking the time to share feedback about your recent stay at Comfort Suites University - Research Park. We’re disappointed to hear about your negative experience. AAA knows how important cleanliness is when choosing a hotel and are disappointed to hear that the cleanliness level did not meet your expectations. We appreciate you taking the time to share insights from your stay with us. Ashley – Auto Club Group

Pagination
of1

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

THE VALUE OF TRIP CANVAS

Travel Like an Expert with AAA and Trip Canvas

Get Ideas from the Pros

As one of the largest travel agencies in North America, we have a wealth of recommendations to share! Browse our articles and videos for inspiration, or dive right in with preplanned AAA Road Trips, cruises and vacation tours.

Build and Research Your Options

Save and organize every aspect of your trip including cruises, hotels, activities, transportation and more. Book hotels confidently using our AAA Diamond Designations and verified reviews.

Book Everything in One Place

From cruises to day tours, buy all parts of your vacation in one transaction, or work with our nationwide network of AAA Travel Agents to secure the trip of your dreams!

BACK TO TOP