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Hotel

Courtyard by Marriott Albany

3019 Kensington Ct, Albany, GA, 31721

2.0AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    3019 Kensington Ct 31721

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Pool

    outdoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry

AAA Verified Reviews (3)

2.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/8/2023
Room Good
Staff Good
Public Spaces Average
Cleanliness Good
Location Good

I could not stream because of a new setup and the staff was of no help. The fire alarm went off at 3:30am on 9-24 and continued for over 2 hours. No prior notification of construction at the facility.

1
AAA Response
10/20/2023

Hello, as a member service organization your feedback is valuable. We are sorry to hear that your visit did not meet your expectations. Thank you for taking the time to leave your review.

Reviewed by Trusted Customer on 7/10/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Average
Location Excellent

The hotel is under renovation, which was not mentioned when booking it. It was very dusty and dirty because of that. The room itself was good. The breakfast was very sparse and we had to go to a restaurant to eat.

1
AAA Response
7/11/2023

Hello, as a member service organization your feedback is valuable. Thank you for your review.

Reviewed by Keyasha Brown on 5/24/2023
Room Bad
Staff Average
Public Spaces Good
Cleanliness Bad
Location Good

The rooms smelled like mildew! We had several family members in this hotel and all the rooms smelled like mildew. Especially on the 3rd and 2nd floor.

1
AAA Response
5/25/2023

Hello. As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. Your feedback will help other travelers as they make informed booking decisions.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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