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Hotel

Courtyard by Marriott Cleveland Willoughby

35103 Maplegrove Rd, Willoughby, OH, 44094

4.0AAA Reviews
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HOTEL RATES STARTING FROM

$125

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    35103 Maplegrove Rd 44094

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, pay movies, high-speed Internet, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry

  • Hotels

    Courtyard by Marriott Cleveland Willoughby

    diamond-three

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This property features guest rooms with dramatic floor-to-ceiling wall murals, smart TVs and oversize upholstered seating. Amenities include a 24-hour sundries shop and a coffee kiosk. Smoke free premises. 90 units. 3 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 1/23/2024
Room Good
Staff Good
Public Spaces Average
Cleanliness Good
Location Good

It's fine, it has beds, clean, running water, linens, comfortable. Thanks

Reviewed by Trusted Customer on 11/23/2022
Room Poor
Staff Good
Public Spaces Good
Cleanliness Good
Location Good

There was no business center so not able to print boarding passes. The bathroom sink area was very tight and not enough room to put items on for 2 people. The way the door to toilet/shower from sink area did not open in correct direction to allow easy access from someone using sink and then someone needing restroom/shower. The biggest issue was NO dresser drawers to put items in. We stayed 3 nights and had to dig in and out of our suitcases (4). We had our 2nd and 3rd night interrupted rudely by the next room to us. I had to call front desk after 1:00 am and they came up to speak with them. Then the folks made rude comments which we heard from our room saying someone called on them. Their TV woke us up from a dead sleep and we were unable to sleep again. I spoke with front desk asking if the neighbors were staying another night and if so to please move them. I was told they could NOT ask them but they could move us?! As mentioned we had 4 large suitcases that were all spread out due to no dresser plus carry on items. We had been in Ohio over a week. I asked for a complimentary night at least and was offered only a $70.00 compensation. Not really fitting and we will see if that happens. So pretty disappointed as it happened again on our last night. I didn not want to call front desk as I was worried about the staff as well. The neighbors were rude and scary!!

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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