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Hotel

Courtyard by Marriott Columbus Downtown

35 W Spring St, Columbus, OH, 43215

2.5AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    35 W Spring St 43215

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Parking

    valet only

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet. Some: microwaves

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    valet and coin laundry, boarding pass kiosk

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Originally a shoe factory, this property features a small outdoor patio and a coffee kiosk. Guest rooms are tastefully decorated with abstract art, smart TVs and dove gray carpets and drapes. Smoke free premises. 150 units. 5 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

2.5Reviews are provided by verified customers
POWERED BY
Reviewed by Frank Nadeau on 2/28/2023
Room Poor
Staff Average
Public Spaces Average
Cleanliness Poor
Location Good

The room rate charged by AAA was twice the rate of the room rate that was provided by the hotel. The room was on the ground level with delivery services under the small window in the room. Also during our stay the room was never cleaned.

1
AAA Response
2/28/2023

Hello. Thank you very much for taking time to supply feedback about your recent stay at Courtyard by Marriott Columbus Downtown. We’re disappointed to hear about your negative experience. Details of your experience and comments are being passed along to our Hotel Team. Your feedback will help other travelers as they make informed booking decisions.

Reviewed by Trusted Customer on 9/30/2022
Room Good
Staff Good
Cleanliness Excellent
Location Good

The room was very clean. It was of average size. There was a queen bed and flat screen TV. There were a couple of steps leading up to a sitting area with a desk and upholstered chair. The bathroom was very clean. The dining accommodations could have been better. I didn't eat there anyway. Instead I walked over to the area near Nationwide Arena and ate at one of the restaurants. It was not really near the place I wanted to visit. I had to take an Uber to get there and back. I also had to walk up and down a short flight of stairs to get to the elevator from the outside entrance. Not so easy when you have a suitcase. But it was fine for a brief stay.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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