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Hotel

DoubleTree by Hilton Chicago - Oak Brook

1909 Spring Rd, Oak Brook, IL, 60523

2.5AAA Reviews
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HOTEL RATES STARTING FROM

$162

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    Adjacent to Oakbrook Shopping Center. 1909 Spring Rd 60523

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Dining & Entertainment

    2 restaurants, full bar

  • Room Amenities

    coffeemakers, pay movies, wireless Internet, safes. Some: refrigerators, microwaves

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    valet laundry, room service, area transportation-Within 5 mi

  • Terms

    check-in 4 pm

AAA Diamond Program

Comprehensive amenities, style and comfort level.

BATH3.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.7
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This hotel presents a grand arrival portico and a stylish circular-shaped lobby with plush sofa seating. The elegant guest rooms have thick, pillow-top mattresses and brightly illuminated bathrooms. Smoke free premises. 428 units. 7 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

2.5Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/27/2023
Room Poor
Staff Poor
Public Spaces Good
Cleanliness Average
Location Average

There were several disappointing issues and lack of amenities. The pool & hot tub room was under construction and closed to guests during our stay. No free breakfast & no refrigerator in the room for drinks or snacks. Breakfast started at $16.99/person, which we felt was ridiculous. The lighting fixtures were older and did not have USB outlets for our electronics. We also found a live beetle in one of the beds.

Reviewed by David Chetsko on 11/2/2022
Room Bad
Staff Excellent
Public Spaces Excellent
Cleanliness Good
Location Excellent

This is a mixed rating. I would give the staff a 5, but the hotel itself was a 1. We saw online there was a pool and spa advertised. The staff told us it had been closed for 2 years..?? The breakfast was $17 for dried out pancakes, eggs, and Danish. The beds were really uncomfortable, and the heat was hard to regulate. It was however, close to the activities we came to attend, clean and well maintained (except for the pool)

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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