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Hotel

Embassy Suites by Hilton Charleston

300 Court St, Charleston, WV, 25301

4.8AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$181

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterBusiness Center
  • Type

    Hotel

  • Location

    300 Court St 25301

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, video games, high-speed Internet, wireless Internet, safes

  • Sports & Recreation

    health club

  • Guest Services

    valet and coin laundry, airport transportation, room service, area transportation-within 5 mi

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

PUBLIC AREAS2.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This modern downtown property has a large atrium area, indoor pool and conference facilities. The rooms offer a bedding side and a conversational gathering side, along with great downtown views. Smoke free premises. 253 units. 9 stories, interior corridors.

AAA Verified Reviews (4)

4.8Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 1/10/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
1/11/2024

Thank you for your review

Reviewed by Trusted Customer on 12/14/2023
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Good
Location Excellent

We are always pleased with our stay at the Embassy Suites, Charleston. There was a problem with the bathroom this time. The sink wouldn't drain and they forgot to give us a shower curtain as we had a bathtub. We had to put it up ourselves. There were several activities that weekend and I guess housekeeping was overwhelmed. We also asked for a late checkout the night before and were told to ask in the morning. We asked at approx. 6:45 the next morning and were denied. Told us that we should have asked the night before. Lesson learned for next time.

1
AAA Response
12/14/2023

Hello, As a member service organization your feedback is valuable to us. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel

Reviewed by Bradford Walker on 8/8/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
8/8/2023

Thank you for your review.

Reviewed by Trusted Customer on 1/11/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

We have always had pleasant stays at the Embassy Suites in Charleston. Love the atmosphere and the rooms are always clean and neat.

1
AAA Response
1/17/2023

Hello, We are pleased to hear you had a 5-star stay! As a valued member, your feedback is important and we appreciate your sharing your review with us. Kind Regards, AAA Travel

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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