Skip to main content
Header image
Hotel

Embassy Suites by Hilton Memphis

1022 S Shady Grove Rd, Memphis, TN, 38120

2.5AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$170

Taxes and fees will be calculated at checkout

Exclusive Benefits for AAA Members

Members save up to 10% and earn Honors points when booking AAA rates!

Not a AAA Member? JOIN NOW

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    1022 S Shady Grove Rd 38120

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Dining & Entertainment

    full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry, room service

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.6
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.5
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The atrium lobby features lush greenery, a waterfall and a small stream stocked with koi. Spacious one-bedroom suites offer stylish décor. The rooms feature a sofa sleeper or chairs with an ottoman. Enjoy the complimentary manager's reception every evening in the lobby offering light food fare and cocktails. Smoke free premises. 220 units. 5 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

2.5Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 4/17/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good
1
AAA Response
4/17/2023

Thank you for your 4-star review!

Reviewed by Trusted Customer on 1/24/2023
Room Bad
Staff Good
Public Spaces Good
Cleanliness Bad
Location Average

What a big disappointment from the old mildewed carpets, the stuffy mildew smells, the rust on EVERYTHING that was silver or gold plated, the banged up furniture, the tattered shower curtain, the rusted out shower handles and flooring. It was all just bad. This hotel needs a complete remodel or complete demolition. The hotel rate is definitely overpriced based on the poor conditions of the hotel. Embassy is normally top-notch but this Embassy is top-NOT! As a Travel Agent I will definitely not be booking any clients here. This hotel should NOT be rated a 3-star it should not be star rated at all.

Pagination
of1

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

THE VALUE OF TRIP CANVAS

Travel Like an Expert with AAA and Trip Canvas

Get Ideas from the Pros

As one of the largest travel agencies in North America, we have a wealth of recommendations to share! Browse our articles and videos for inspiration, or dive right in with preplanned AAA Road Trips, cruises and vacation tours.

Build and Research Your Options

Save and organize every aspect of your trip including cruises, hotels, activities, transportation and more. Book hotels confidently using our AAA Diamond Designations and verified reviews.

Book Everything in One Place

From cruises to day tours, buy all parts of your vacation in one transaction, or work with our nationwide network of AAA Travel Agents to secure the trip of your dreams!

BACK TO TOP