Embassy Suites by Hilton Memphis
1022 S Shady Grove Rd, Memphis, TN, 38120
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1022 S Shady Grove Rd 38120
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Dining & Entertainment
refrigerators, microwaves, coffeemakers, wireless Internet, safes
Sports & Recreation
hot tub, exercise room
valet and coin laundry, room service, area transportation-within 3 mi
check-in 4 pm
AAA Diamond Program
Comprehensive amenities, style and comfort level.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Diamond Inspector Notes
The atrium lobby features lush greenery, a waterfall and a small stream stocked with koi. Spacious one-bedroom suites offer stylish décor. The rooms feature a sofa sleeper or chairs with an ottoman. Enjoy the complimentary manager's reception every evening in the lobby offering light food fare and cocktails. Smoke free premises. 220 units. 5 stories, interior corridors. Accessibility (Call).
AAA Verified Reviews (2)
Thank you for your 4-star review!
What a big disappointment from the old mildewed carpets, the stuffy mildew smells, the rust on EVERYTHING that was silver or gold plated, the banged up furniture, the tattered shower curtain, the rusted out shower handles and flooring. It was all just bad. This hotel needs a complete remodel or complete demolition. The hotel rate is definitely overpriced based on the poor conditions of the hotel. Embassy is normally top-notch but this Embassy is top-NOT! As a Travel Agent I will definitely not be booking any clients here. This hotel should NOT be rated a 3-star it should not be star rated at all.
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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