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Hotel

Embassy Suites by Hilton Niagara Falls Fallsview

6700 Fallsview Blvd, Niagara Falls, ON, L2G 3W6

3.8AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    6700 Fallsview Blvd L2G 3W6

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    2 restaurants, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, safes. Fee: high-speed Internet, wireless Internet

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    valet and coin laundry, room service

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

BATH3.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This large hotel, always bustling, features spacious, well-appointed suites and a central location close to the casino and area attractions. Most rooms offer a spectacular falls view. Although it is family oriented, guests appreciate the new chic-style observed throughout the public areas and guest suites. Smoke free premises. 611 units. 42 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (10)

3.8Reviews are provided by verified customers
POWERED BY
Reviewed by Andrew Stack on 10/8/2023
Room Excellent
Staff Good
Public Spaces Good
Cleanliness Good
Location Excellent
Reviewed by Trusted Customer on 9/25/2023
Room Average
Staff Good
Public Spaces Good
Cleanliness Average
Location Excellent

The mattress was old, and outdated. The hotel was in a nice location, but the room could use renovating.

1
AAA Response
9/25/2023

Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to share insights from your stay with us regarding your room. Regards, Chuck

Reviewed by Valerie Webb on 9/10/2023
Room Average
Staff Average
Public Spaces Average
Cleanliness Average
Location Good
1
AAA Response
10/3/2023

Hello, as a member service organization your feedback is valuable. We are sorry to hear that your visit did not meet your expectations. Thank you for taking the time to leave your review

Reviewed by Trusted Customer on 9/6/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
9/9/2023

Hi, We are thrilled to see you had a 5-star stay! Best, Chuck

Reviewed by Trusted Customer on 8/20/2023
Room Poor
Staff Poor
Public Spaces Bad
Cleanliness Excellent
Location Excellent

I do not recommend this hotel. The staff was pushy for upgrades, the room categories are deceiving, the breakfast buffet is insanely busy and hard to sit, the happy hour consists of chips and pretzels, and the elevators were slow and extremely crowded. Additionally onsite valet parking costs $125/day, or onsite self park is $94/day. These prices include tax which are not identified when arriving. You can park off site 3 blocks away for $35/day. I can say that the rooms are clean and spacious, but don’t expect a great view unless you upgrade to Premium falls view room, even if your room category says falls view room.

1
AAA Response
8/22/2023

Hello, Thank you for your review. As a valued member, your feedback is important and we appreciate your sharing your experience with us. We apologize that you had a unpleasant experience. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 7/21/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent

this is large hotel, very busy but the management is pleasant and attentive. my stay was great.

1
AAA Response
7/21/2023

Hello, Thank you for your review, we are pleased to hear you had a 5-star stay! As a valued member, your feedback is important and we appreciate your sharing your experience with us. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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