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Hotel

Hampton Inn Muskegon

1401 E Ellis Rd, Norton Shores, MI, 49444

3.0AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    1401 E Ellis Rd 49444

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    valet laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.6
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.4
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Located close to shopping, attractions and restaurants, this hotel features guest rooms with a cozy bedding package and plenty of outlets to charge electronic devices. Smoke free premises. 81 units. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 12/7/2022
Room Poor
Staff Good
Public Spaces Average
Cleanliness Poor
Location Average

Poor mattress, lumpy pillow, light bulbs too dim to read by, had to hold toilet lever down to flush, sink had Crack in it, carpeting old, noisey kids running up and down hall, coffee at front only lukewarm, oatmeal at breakfast lukewarm.

1
AAA Response
12/7/2022

Hello. Thank you very much for taking the time to leave a review about your recent stay at Hampton Inn Muskegon. We hate to hear that your experience did not match your expectations. Your feedback will help other travelers as they make informed booking decisions.

Reviewed by Duane Wilbur on 10/13/2022
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Good

I hardly ever give a perfect score because there is always room for improvement.. With that said this is the first time we ever traveled with our dog, the hotel is pet friendly and honestly I was expecting it to smell like a kennel, I was very pleased with the cleanliness of the place. Staff was excellent. Only downside was parking lot I'd give a 3. Other than that there was a youth hockey league & doors were slamming at 1;00am.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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