Hilton Des Moines Downtown
435 Park St, Des Moines, IA, 50309
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Amenities
Type
Hotel
Location
Connected to the Iowa Events Center. 435 Park St 50309
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA/CAA rates!
Pool
heated indoor
Parking
on-site (fee)
Dining & Entertainment
restaurant, full bar
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes. Some: microwaves
Sports & Recreation
exercise room
Guest Services
valet laundry, airport transportation, room service, area transportation-within 2 mi
Terms
off-site registration
AAA Diamond Program
Comprehensive amenities, style and comfort level.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Diamond Inspector Notes
This wonderful hotel in downtown Des Moines features a beautiful design throughout all areas with unique custom artwork. Rooms offer 50-inch flat-panel TVs and high thread count bedding. Smoke free premises. 330 units, some two bedrooms. 8 stories, interior corridors. Accessibility (Call).
AAA Verified Reviews (1)
I booked months in advance for a room with two beds. We later learned that we would need a third bed. I called in to ask if that would be possible. The person on the phone said absolutely and marked my reservation accordingly. When we got there, I was advised: 1 - they had overbooked 2 - they couldn’t accommodate my request for a room with two beds 3 - even if they could, they would not be able to bring in a roll away due to Fire Marshall restrictions. After a long and painful discussion, they did get us a room that accommodated our needs, but would have to move to a different room part way through our stay because it had been reserved by others for later. 4 or 5 stars would have been to provide what we had reserved and requested without having to assert ourselves AND without having to switch rooms part way through. It was a hassle and took away from our experience. If they couldn’t accommodate us, then tell us that upfront, not when we arrive and don’t have much flexibility.
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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