Hilton Garden Inn
1624 Richmond Rd, Williamsburg, VA, 23185
HOTEL RATES STARTING FROM
$175
Taxes and fees will be calculated at checkout
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Amenities
Type
Hotel
Location
1624 Richmond Rd 23185
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA/CAA rates!
Pool
heated indoor
Dining & Entertainment
nearby, full bar
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet
Sports & Recreation
hot tub, exercise room
Guest Services
coin laundry
Terms
check-in 4 pm, pet friendly (call for restrictions/fees.)
AAA Diamond Program
Comprehensive amenities, style and comfort level.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Diamond Inspector Notes
This hotel offers a spacious modern, sun-lit lobby, a lounge that serves appetizers and drinks in the evenings, and stay-fit exercise kits available for use in your room. Smoke free premises. 119 units. 4 stories, interior corridors. Accessibility (Call).
AAA Verified Reviews (6)
Only one working elevator. Difficult to open room door. Substantial charge for breakfast. Children running in halls and playing games in halls at night.
Hello, as a member service organization your feedback is valuable. Thank you for your review.
Thank you for your review. Kind Regards, AAA Travel
The hotel was undergoing work and renovation during our stay. However, the room was clean and the staff was super nice. The price was probably discounted because of the work being done in the facility.
I really enjoyed the check-in process, but when my husband and I went to get breakfast; staff asked for a ticket as she should have, but when we weren't aware of the $24.00 fee, due to us booking from a 3rd party, I was disappointed, and asked the clerk how we should have known when we were never told. It was if we had done something wrong; when I advised that we were told what time breakfast was, but never advised that we would have to pay. I feel the clerk should have been more patient, but it was as if we were wrong for asking. Poor customer service, but really nice quiet hotel. Just make sure that you ask if breakfast is included, and even if we were 3rd party, the majority of the fee came to that establishment. We didn't eat breakfast there, and the food looked really great. Clerk's probably should be better trained with check-in process, especially those customers that use a 3rd party agency for bookings!!!!!
Rooms were small and sub-par for the brand and value. They seemed more like a college dormitory than a hotel room. They advertise having a bar/lounge which is nothing more than a corner off the front desk where breakfast is served. It is only set up for a few hours every evening. This was a selling point for us which is poorly portrayed.
Hello, As a member service organization your feedback is valuable to us. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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