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Hotel

Hilton Norfolk The Main

100 E Main St, Norfolk, VA, 23510

3.5AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$284

Taxes and fees will be calculated at checkout

Exclusive Benefits for AAA Members

Members save up to 10% and earn Honors points when booking AAA/CAA rates!

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    100 E Main St 23510

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    3 restaurants, full bar

  • Room Amenities

    refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes. Some: high-speed Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    valet laundry, room service

  • Terms

    check-in 4 pm

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.6
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This beautiful hotel opened in 2017. It features a contemporary style and striking art throughout the glass-walled, multi-floored lobby. Some guest rooms offer panoramic river views. The fifth-floor bar, Grain, offers a wide patio with lawn games, fire pits and great views. Smoke free premises. 300 units. 11 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

3.5Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 2/29/2024
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Excellent
Reviewed by Trusted Customer on 7/18/2023
Room Average
Staff Average
Public Spaces Excellent
Cleanliness Good
Location Excellent

Rooms are expensive even with AAA discount. Carpet in a suite had two large light stains. Towels are average at best. In room coffee had only one cream and one half and half. Shower water pressure is average at best. Clock in room didn't work. Toilet paper is one step up from rest area toilet paper. Desk was heavily worn on top. Guest services would not allow any time after 11 AM to check out. Check-in time is 4 PM. Hotel is very close to the water front. They have valet parking sometimes. Even though you check-in and out via the Hilton App, which is also an electronic key for the elevator, your room and ice/vending area, the front desk never answers the phone. We tried several times. For the price, Hilton could do much better.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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