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Hotel

Hilton Palacio del Rio

200 S Alamo St, San Antonio, TX, 78205

2.5AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$333

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    Located on River Walk. 200 S Alamo St 78205

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    outdoor

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    2 restaurants, full bar, entertainment

  • Room Amenities

    refrigerators, coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry, room service, child care

  • Terms

    check-in 4 pm

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4.1
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.4
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This hotel's room décor is very contemporary and public areas exude obvious refinement. Guests love the enhanced bedding and designer bathrooms, which have long, sleek granite vanities. This landmark property overlooks Hemisfair Plaza and the San Antonio River. Smoke free premises. 483 units. 22 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

2.5Reviews are provided by verified customers
POWERED BY
Reviewed by Johanna Woodmiller on 2/1/2023
Room Average
Staff Excellent
Public Spaces Good
Cleanliness Average
Location Good

Valet parking was time consuming. They call your name once that your car has arrived without notifying you where it is parked. Cost $50.00 per day. Elevators were not working up to 20 minute wait average 15 minute wait. Towels were old and rough pillows are small and flatten out in use. Hotel shampoo and rinse was awful do not use. Remember to order up baggage valet if you need it. Personnel were very good and very accommodating and helpful. Hairs in shower and sink. Internet is 14.95 per day.

Reviewed by Trusted Customer on 10/20/2022
Room Average
Staff Good
Public Spaces Good
Cleanliness Good
Location Average

I was disappointed that AAA lists the rooms as Queen beds when the hotel itself does not offer Queen beds. Location is ok but not centrally located in relation the the entire river walk.

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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