Hilton San Francisco Union Square
333 O'Farrell St, San Francisco, CA, 94102
HOTEL RATES STARTING FROM
$364
Taxes and fees will be calculated at checkout
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Amenities
Type
Hotel
Location
333 O'Farrell St 94102. Station: Powell Street
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA/CAA rates!
Eco Certification
The State of California Green Lodging Program recognizes lodgings that have developed sustainability practices to minimize waste and conserve energy and natural resources
Pool
heated outdoor
Parking
on-site (fee) and valet
Dining & Entertainment
restaurant, full bar
Room Amenities
refrigerators, coffeemakers, wireless Internet (fee), safes. Some: microwaves
Sports & Recreation
hot tub, exercise room
Guest Services
valet laundry, room service
Terms
pet friendly (call for restrictions/fees.)
AAA Diamond Program
Comprehensive amenities, style and comfort level.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Diamond Inspector Notes
This high-rise hotel features a nice selection of well-appointed guest rooms. Bring a refillable bottle with you so you can fill them with free filtered water at various stations in the lobby. Smoke free premises. 1921 units. 19-44 stories, interior corridors. Accessibility (Call).
AAA Verified Reviews (3)
The concierge, the bell staff and customer service were friendly and courteous. The location of the hotel did not feel safe outside. Hotel room rates should be more competitive (especially for loyalty members) with similar hotel chains in the same area. The cafe was a bit expensive for grab and go snacks. The hotel ambiance was very loud, possibly due to the bar being at the entrance (not ideal for families with young children).
Pros - Good walking distance to some local places in town, almost center of the peninsula gives you equal distance to both east and west attractions if you are driving or taking a rideshare. Great view from the windows. Comfy beds! Good TV choices. No complaints about other guests. Clean hotel. Cons - Window wasn't sealed properly, wind caused a intermittent whistle when the wind blew against the building and I had to fix it myself by propping it closed with a plastic knife and napkin. Some staff didn't explain the San Francisco $25/day hotel tax and credit system (did we have it, did we not?) which led to a lot of confusion and a discussion that went around in circles and frustrating experience. Daily parking charges are absurd at over $60/day for garage access - which I get is at most hotels but that is reallly up there for literally the last parking spot. Several people circled and ultimately left, I'm hoping they didn't pay for parking as well. Lady in the Herb n' Kitchen was reallly rude to the guests in line. Overall - The room (minus the window problem) was actually very decent. Only one good experience with the hotel staff and that was the guy who brought up my utensils for dinner (super nice!), but nearly all other were very rude. I'd rather stay at a hotel a little further away if I'm driving to save on the crazy surcharges, taxes, and parking charges if I'm driving myself. Despite all this I actually slept very well and the room was clean, shower worked wonderful. If it was my only option I'd stay again, but if I return I'm looking at other places FIRST.
The windows to look outside were very dirty, so I cannot see the beautiful city from my room. The desk had not been cleaned because you could see the ring from were a cup had been sitting there.
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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