Holiday Inn Rochester Downtown

70 State St, Rochester, NY, 14614

1.2AAA Reviews



Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type


  • Location

    70 State St 14614

  • Pool

    heated outdoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    2 restaurants

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry

  • Terms

    pet friendly (call for restrictions/fees.)

  • Hotels

    Holiday Inn Rochester Downtown

AAA Verified Reviews (5)

1.2Reviews are provided by verified customers
Reviewed on 10/25/2023

Michael Michalski

Room Average
Staff Good
Public Spaces Average
Cleanliness Good
Location Average

The hotel is very out dated .and over priced

Reviewed on 10/24/2023

Trusted Customer

Room Bad
Staff Bad
Public Spaces Bad
Cleanliness Bad
Location Average

Hotel was dirty and freezing. Notified the desk and was told that the heat does not come on until mid-November. They did not offer any extra sheets or blankets. I called corporate and they didn’t care! I do not understand how AAA gave them their diamond rating. This place was the pits!

Reviewed on 8/16/2023

Trusted Customer

Room Bad
Staff Bad
Public Spaces Bad
Cleanliness Bad
Location Bad

Horrible hotel. There wasn’t a pool out restaurant when we went because there were under construction. They wouldn’t give us the cheaper daily rate instead we paid the higher rate from when we booked months and months ago. Awful. It was dirty and steward was unhelpful.

AAA Response

Hi, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. We will forward this information to the hotel. We appreciate you taking the time to share insights from your stay with us.


Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.


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