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Hotel

Hyatt Centric SouthPark Charlotte

3100 Apex Dr, Charlotte, NC, 28211

4.0AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$215

Taxes and fees will be calculated at checkout

Exclusive Benefits for AAA Members

Members save up to 10% and earn World of Hyatt points when booking AAA/CAA rates!

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Amenities

Wireless Internet AccessFitness CenterHandicap AccessibleBusiness Center
  • Type

    Boutique Hotel

  • Location

    3100 Apex Dr 28211

  • AAA Benefit

    Members save up to 10% and earn World of Hyatt points when booking AAA/CAA rates!

  • Parking

    on-site and valet

  • Dining & Entertainment

    2 restaurants, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    valet laundry, room service

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM3.9
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH4
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

A wall of greenery, dramatic spiral staircase and eye-catching artwork set the scene for many a social media-worthy moment at this posh hotel tucked into a neighborhood a short walk from the mall. The mezzanine-level restaurant serves brunch daily, and the lounge frequently hosts live music during happy hour. The rooftop restaurant is a hot spot for upscale Japanese-inspired fare, complete with live-fire cooking on a robata grill, and lounge seating on a terrace with terrific views. Guest rooms are compact and have an of-the-moment mod vibe, with plump bedding and glamorous black-tiled showers. Standard rooms are the best bet for the corporate traveler; they have a king bed, lounge chair and small task table. Seating in a standard room with two queen beds is restricted to the luggage bench; you’ll have to pile the pillows up in bed to veg out and watch the 55-inch TV. Premium rooms feature a king bed and a peekaboo shower centered in the guest room; the glass is tinted so your privacy is preserved—just barely! A few one-bedroom suites are available. Smoke free premises. 175 units. 9 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

4.0Reviews are provided by verified customers
POWERED BY
Reviewed by Gretchen Campbell on 4/22/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
5/3/2023

Thank you for your 5-star review!

Reviewed by SS on 3/7/2023
Room Excellent
Staff Good
Public Spaces Good
Cleanliness Excellent
Location Good

The room were very clean. The linen was very fresh. I slept well.

1
AAA Response
3/9/2023

Hello, As a member service organization your feedback is valuable. We are happy to see you had a 5-star stay. We appreciate you taking the time to share insights from your stay with us.

Reviewed by Trusted Customer on 8/23/2022
Room Poor

Stayed in this hotel for 1 night. Food and room were way overpriced for a "4 diamond" hotel, but the surrounding area has some good restaurants. Bathroom was not wiped down and the rain shower had not been cleaned. No microwave. Motion detection under bed lighting that seemingly cannot be turned off- be prepared to constantly be woken up everytime you move an inch. Would have expected better amenities from a hotel with such a high rating, a little disappointing.

1
AAA Response
8/23/2022

Hello, thank you very much for taking time to supply feedback about your recent stay at Hyatt Centric SouthPark Charlotte. We’re disappointed to hear about your negative experience. We share all reviews with our preferred hotel partners so that they can learn from your experience.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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