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Hotel

Hyatt House Augusta

1268 Broad St, Augusta, GA, 30901

1.0AAA Reviews
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Amenities

Wireless Internet AccessPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Extended Stay Contemporary Hotel

  • Location

    1268 Broad St 30901

  • AAA Benefit

    Members save up to 10% and earn World of Hyatt points when booking AAA/CAA rates! Members also receive free breakfast at Hyatt Place/Hyatt House with their World of Hyatt membership!

  • Parking

    on-site (fee)

  • Dining & Entertainment

    nearby, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Located in the heart of downtown, this extended stay property is the perfect mix of chic and comfortable. Rooms are spacious and feature large TVs and cozy sofa seating. Larger suites are available. Smoke free premises. 100 units, some two bedrooms and efficiencies. 8 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (1)

1.0Reviews are provided by verified customers
POWERED BY
Reviewed by Valeria Coleman on 2/12/2023
Room Poor
Staff Poor
Public Spaces Poor
Cleanliness Poor
Location Average

I was not told at check-in that I had to request that towels and sheets be changed. They did nothing to accommodate me. Just said we're so sorry. The shower head had multiple streams, but only one worked. Took forever to get hot water. The room desk phone didn't work. I downloaded the information about amenities, etc. and it says that unhung towels would be replaced daily. They didn't step foot in my room and I was there for two nights. Upon checking out, I mentioned it again and only got "I'm sorry". Not worth what they charge to stay there!!!

1
AAA Response
2/13/2023

Hello. Thank you very much for taking the time to leave a review about your recent stay at Hyatt House Augusta Downtown. We’re disappointed to hear about your negative experience. Your feedback will help other travelers as they make informed booking decisions.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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