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Hotel

Hyatt Regency Bloomington-Minneapolis

3200 E 81st St, Bloomington, MN, 55425

2.5AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    3200 E 81st St 55425

  • AAA Benefit

    Members save up to 10% and earn World of Hyatt points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    valet laundry, airport transportation, area transportation-Mall of America

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.7
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.5
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This modern hotel offers easy access to the Mall of America, Minneapolis/St. Paul airport and downtown Minneapolis via shuttle service or light-rail train. Guest rooms are so quiet that you won't hear the jet airliners flying overhead. Artwork featuring pops of color and abundant natural light courtesy of large windows enhance the overall ambience. Smoke free premises. 303 units. 8 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

2.5Reviews are provided by verified customers
POWERED BY
Reviewed by Trav Pro on 12/8/2023
Room Poor
Staff Average
Public Spaces Poor
Cleanliness Average
Location Poor

Poor location for guests to load/unload. Front door is mainly used for a bus shuttle service and with it coming and going no way for you to. So you pull around to the parking one lide and back of the back. Now you have to walk to whole hotel just to get a luggage cart as they are only at the front desk! Now that you got your cart the only way to get to any floors is to make your way to the front of the hotel where the only elevations are. Why have a nice pool with a view when its freezing cold! I get if it was summer but come on. Our two kids hard a hard time getting into it. Not a family friendly hotel. Had a funeral at the Fort so what can you do... our room looked like it hadn't been used for atleast one month as the clock was still set wrong... so it was "Clean" just more dusty. TV didn't work called front desk and a service came right way from his painting duties. Got it fix was a nice guy. Next morning boss came by to follow up as I was told he didn't close out his work ticket... well he fixed it get off his back! I didn't need to know any of your management problems. Guess if I was single or traveling only for business hotel would work... but at that point plenty to choose from.

Reviewed by Trusted Customer on 1/7/2023
Room Poor
Staff Poor
Public Spaces Average
Cleanliness Average
Location Good

Besides not having a microwave, they say they have a refrigerator. I did not keep any of the food I brought. I had baby food and breastmilk that spoiled. The website states all the amenities. They say Starbucks coffee- and it wasn’t Starbucks. My furnace also started making of a noise. No one ever came to take my trash out or get new towels. I brought all these issues to person at the front desk and he just stared at me. He offered for someone to come take a look at things but by then my baby food was spoiled. The ice machine kept running out of ice as well. This was my one way to try to save my food but it didn’t work.

2
Trusted Customer
1/10/2023

AAA Response
1/12/2023

Hello. We apologize for the negative experience you had during your recent stay at Hyatt Regency Bloomington - Minneapolis. Thank you very much for making us aware of the situation. Details of your experience and comments are being passed along to our hotel team.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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