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Hotel

Hyatt Regency Cincinnati

151 W 5th St, Cincinnati, OH, 45202

4.5AAA Reviews
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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    151 W 5th St 45202

  • AAA Benefit

    Members save up to 10% and earn World of Hyatt points when booking AAA/CAA rates!

  • Eco Certification

    The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance

  • Pool

    heated indoor

  • Parking

    valet only

  • Dining & Entertainment

    2 restaurants, full bar

  • Room Amenities

    refrigerators, coffeemakers, pay movies, wireless Internet, safes. Some: microwaves

  • Sports & Recreation

    exercise room

  • Guest Services

    valet laundry

  • Terms

    check-in 4 pm

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM4
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.4
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.8
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Located close to the convention center, this hotel features a contemporary design with abstract art and a sleek décor. The updated rooms offer many comforts including spacious, brightly lit baths. The suites and some of the rooms with king beds have glass-enclosed showers. The rooms with two queen beds have combination bathtubs and showers. Smoke free premises. 491 units. 22 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (2)

4.5Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 6/17/2023
Room Average
Staff Excellent
Public Spaces Good
Cleanliness Good
Location Good

Hotel was very nice. Clean. The front desk staff was wonderful. The food at the restaurant was very good although the service was slow. The pool area is in need of cleaning and updating. The windows in the room we were assigned on the 22nd floor leaked. They leaked to the point that we had be relocated to the 19th floor. The bellhop assisted us. We were given meal vouchers for a free breakfast buffet. At the time of check out I asked for further compensation and received one night stay for free. The lobby was also extremely cold.

1
AAA Response
6/19/2023

Hello, As a member service organization, your feedback is incredibly valuable. We are happy to see you had a mostly pleasant stay and we will forward this information to the hotel. We appreciate you taking the time to share your insights with us.

Reviewed by Norman Merhaut on 3/15/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

The Cincinnati Hyatt Regency was excellently located just across the street from the Duke Energy Center where The Annual Cincinnati Wine Festival was held, so we never needed coats to attend. Our room on the 19th floor was very comfortable and appointed and the king bed much to our liking. Pulling the black out curtains made the room pitch black for sleeping. The entire staff was extremely helpful and cheerful from check in to check out. Parking, although convenient in a garage across from the hotel, was a bit pricey at $23/day, but also convenient and cheaper than valet parking. Breakfast, not included was OK, but typically the scrambled eggs soon congeal in a large pan. They would do well to either offer omelets or smaller pans of eggs and replenish them more often to avoid that. A young woman employee at the entrance to the very active in-house bar eagerly helped us by giving us several Half and Half coffee creams to take up to our room for morning coffee in our Keurig. That was much better than the powder packs available in the room. Lyft rides were prompt twice to and from the hotel to a very good Boca Restaurant. Check in and out was a breeze. The only negative, if there was one, is that the main floor was often very cold due to much in and out traffic through the large automatic doors. Elevators were plentiful and prompt and quick. We'd highly recommend the Hyatt.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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