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Hotel

Hyatt Regency Rochester

125 E Main St, Rochester, NY, 14604

3.0AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$294

Taxes and fees will be calculated at checkout

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Members save up to 10% and earn World of Hyatt points when booking AAA/CAA rates!

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    Next to convention center connected by skyway. 125 E Main St 14604

  • AAA Benefit

    Members save up to 10% and earn World of Hyatt points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    2 restaurants, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet, safes

  • Sports & Recreation

    exercise room

  • Guest Services

    valet laundry, airport transportation, room service, area transportation-within 3 mi, bus & train stations

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.8
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.6
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This hotel overlooks the Genesee River and offers comfortable accommodations, many with beautiful views. Smoke free premises. 341 units. 25 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/25/2023
Room Average
Staff Good
Public Spaces Average
Cleanliness Good
Location Good
Reviewed by Trusted Customer on 9/27/2023
Room Excellent
Staff Good
Public Spaces Excellent
Cleanliness Good
Location Poor
1
AAA Response
10/1/2023

Hi, We are happy to see you had a pleasant stay. Regards, Chuck

Reviewed by Trusted Customer on 11/18/2022
Room Bad
Staff Bad
Public Spaces Average
Cleanliness Bad
Location Poor

Go to this hotel if you don’t care about getting your room cleaned daily, you don’t mind a dark room and unprofessional staff. If a room cleaning is requested, there’s no guarantee it will be cleaned. I requested the service the night before. Next day, I called management to ask when will the service be conducted. With a haughty attitude, I was told they would check on it. I never got a call. I checked out and went to the Holiday Inn. It was a lot cheaper, bigger, cleaner, brighter, and friendlier. Holiday Inn includes a free breakfast. I will never return to the Hyatt Regency hotels.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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